Dunkin'

3.7
199 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fairfield, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7504 Dixie Highway, Fairfield, OH
45014, United States

Hours

Reviews

3.7
199 reviews
5 stars
99
4 stars
33
3 stars
19
2 stars
10
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unresponsive, or inattentive.

Order Accuracy

Many customers reported frequent issues with incorrect orders and food items not being prepared as requested.

Food Quality

Several reviews mentioned dissatisfaction with the quality of food, including stale items and poorly made drinks.

Cleanliness

Some customers praised the cleanliness of the location, particularly the restrooms, while others noted inconsistencies.

Speed of Service

Customers frequently complained about slow service, both in-store and at the drive-thru.
  • EB
    Emily Bane
    Dec 24, 2025
    2.0
    I’ve been coming here consistently for the past two years, with that being said the food is always good and my drink is always made correctly for the most part. Now the customer service here is always trash, there has been one time that I was treated nicely in past two years. I came today and I always say please and thank you but the lady at the window didn’t say anything back to me and just seemed to be in the worst mood possible. I said thank you when I left and she just blatantly ignored me. This seems to happen a lot to me at this location I don’t if they hate their lives or their job but honestly if it’s that bad to the point where you have to treat others like crap then maybe not work here?
  • JA
    José Argueta
    Nov 14, 2025
    1.0
    No body attended to me... I was in front of the counter for enough time, no body even said how can I help you or anything like that... Anyways they was too busy with other people!
  • KK
    Kyah
    Oct 25, 2025
    1.0
    I am disappointed in the way I was treated this morning. I ordered an shakin espresso with no ice and a turkey egg and cheese on a croissant. I kid you not this is the drink they handed me. I haven't drank a sip of it. The order came to $10.88 by the way. To get off a 12 hour shift just to deal with this. Thereafter including the condescendingly sarcastic " Have a nice day" from the guy at the window. Ain't going to Dunkin again.
  • JD
    Jorge Daniel
    Oct 4, 2025
    5.0
    4:00 a.m. is open
  • LP
    Lonnie Perry
    Sep 24, 2025
    5.0
    Stopped in for a quick coffee and left genuinely impressed. The Dunkin’ inside the Shell station in Fairfield delivers exactly what you want on the road—fast, friendly service and a solid cup of coffee to keep you moving. Staff were courteous, and my order was ready in no time. But what really stood out? The restroom. Hands down, the cleanest Shell station restroom I’ve ever used. It had just been cleaned by the attendant, and she did a fantastic job—everything was spotless, stocked, and smelled fresh. That kind of attention to detail makes a huge difference when you’re traveling. A small stop with big standards. I’ll definitely swing by again when I’m in the area.

Frequently Asked Questions About Dunkin'

What types of food and beverages does Dunkin' in Fairfield, OH serve?

Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, brunch, lunch, and dinner options including new holiday-themed drinks and snacks.

What are the operating hours for Dunkin’ at 7504 Dixie Highway in Fairfield?

Dunkin’ is open Monday to Saturday from 4:00 AM to 7:00 PM and Sunday from 5:00 AM to 7:00 PM, with delivery service hours being slightly shorter on Sunday.