Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
394 reviews
5 stars
183
4 stars
84
3 stars
39
2 stars
17
1 star
71
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the pizza for its taste and quality, several reported issues with undercooked or poorly prepared items.
Service Issues
Numerous reviews highlighted significant problems with service, including long wait times, incorrect orders, and difficulty reaching staff.
Customer Experience
Customers expressed frustration with the use of an AI answering service and reported poor management and staff attitudes at the location.
Delivery Problems
Many customers experienced delays in delivery, cold food upon arrival, and issues with missing items from their orders.
- DBDarran BishopDec 26, 20253.0Food is always pretty good. They have a newer AI answering service that has to be killing there business. I've tried on a few occasions and is super aggravating. When asked what crust, I say thin. It says ok got it. Did you say thick? I say no thin. After 3 or 4 attempts it hangs up.
- BLBrandon LeonardNov 2, 20255.0Been ordering here for decades... Somehow has gotten better... Which shouldn't be possible. Great service and exceptional food. Thanks for the service.
- GHGary HolbrookOct 18, 20255.0We feel like Donatos is the best in Cincinnati.
- JSJoseph Hamilton SrSep 29, 20251.0I asked for a well-done pizza for both my pizzas and they were barely done the sausage and meat on the meat eaters Pizza look like it was just throwing on there after it was actually cooked. The dough was not crispy it was not done all the way let alone well done. We like our pizzas crispy not floppy and doughy you guys are a poor representation of what customer satisfaction really means.
- MPM PatelAug 21, 20253.0Average.. had donatos after long time.. Isn't the same any.more..and very high priced compared to competition
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours of Donatos Pizza in Fairfield, OH?
Donatos Pizza is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Donatos Pizza offer delivery and pickup options?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza using their iOS app available on the App Store and Android app available on Google Play.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Donatos Pizza accommodate families and accessibility needs?
Yes, Donatos Pizza welcomes families and has wheelchair accessible entrances and high chairs available.
What nearby dining options are close to Donatos Pizza?
Nearby dining options include Perkins Restaurant & Bakery, Perkins American Food Co., and Bee's Buffet, offering a variety of American and Chinese cuisines.
Are there any health and wellness centers near Donatos Pizza?
Yes, near Donatos Pizza you can find Athletico Physical Therapy - Fairfield and Franko Trading Healthcare for physical therapy and home health care services.
Where can I find beauty and spa services near Donatos Pizza?
Nearby beauty and spa options include Haute Hair Studio, Ciara's Massage Escape, The Bianca Rose Salon, and Refresh & Renew spa.
How can I contact Donatos Pizza for inquiries or orders?
You can contact Donatos Pizza at +1 513-829-6999 or via email at st0046@donatos.com or davidolson@donatos.com.