Brand Certified
Donatos Pizza
3.7(395 reviews)
Certified by Donatos Pizza • Mar 01, 2026
Business Details
770 Nilles Road, Fairfield, OH
45014, United States
Certified by Donatos Pizza • Mar 01, 2026
(513) 829-6999
Certified by Donatos Pizza • Mar 01, 2026
https://www.donatos.com
Certified by Donatos Pizza • Mar 01, 2026
About
Certified by Donatos Pizza • Mar 01, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Donatos Pizza • Mar 01, 2026
Hours
Certified by Donatos Pizza • Mar 01, 2026
Reviews
3.7
395 reviews
5 stars
184
4 stars
84
3 stars
39
2 stars
17
1 star
71
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the pizza for its taste and quality, with some noting specific favorites like the Serious Meat pizza and cauliflower crust.
Service Issues
Many reviews highlighted significant problems with service, including long wait times, incorrect orders, and difficulty reaching the restaurant by phone.
Staff Performance
While some customers appreciated the friendliness and effort of individual staff members, there were numerous complaints about understaffing and poor management.
Delivery Problems
Numerous customers reported issues with delivery, including cold food, late arrivals, and missing items from orders.
Pricing Concerns
Several reviews mentioned high prices relative to the quality of food and service, leading to dissatisfaction among customers.
- ACAustin CombsJan 23, 20265.0Had one of the best pizzas I had in years a couple weeks ago. Ordered the Serious Meat with hot honey, cooked to perfection, loaded with toppings. Whoever made that pizza last time deserves a raise. This time was good but last time was magical.
- DBDarran BishopDec 26, 20253.0Food is always pretty good. They have a newer AI answering service that has to be killing there business. I've tried on a few occasions and is super aggravating. When asked what crust, I say thin. It says ok got it. Did you say thick? I say no thin. After 3 or 4 attempts it hangs up.
- BLBrandon LeonardNov 2, 20255.0Been ordering here for decades... Somehow has gotten better... Which shouldn't be possible. Great service and exceptional food. Thanks for the service.
- GHGary HolbrookOct 18, 20255.0We feel like Donatos is the best in Cincinnati.
- JSJoseph Hamilton SrSep 29, 20251.0I asked for a well-done pizza for both my pizzas and they were barely done the sausage and meat on the meat eaters Pizza look like it was just throwing on there after it was actually cooked. The dough was not crispy it was not done all the way let alone well done. We like our pizzas crispy not floppy and doughy you guys are a poor representation of what customer satisfaction really means.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours of Donatos Pizza in Fairfield, OH?
Donatos Pizza is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Donatos Pizza offer delivery and pickup options?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza using their iOS app available on the App Store and Android app available on Google Play.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Donatos Pizza accommodate families and accessibility needs?
Yes, Donatos Pizza welcomes families and has wheelchair accessible entrances and high chairs available.
What nearby dining options are close to Donatos Pizza?
Nearby dining options include Perkins Restaurant & Bakery, Perkins American Food Co., and Bee's Buffet, offering a variety of American and Chinese cuisines.
Are there any health and wellness centers near Donatos Pizza?
Yes, near Donatos Pizza you can find Athletico Physical Therapy - Fairfield and Franko Trading Healthcare for physical therapy and home health care services.
Where can I find beauty and spa services near Donatos Pizza?
Nearby beauty and spa options include Haute Hair Studio, Ciara's Massage Escape, The Bianca Rose Salon, and Refresh & Renew spa.
How can I contact Donatos Pizza for inquiries or orders?
You can contact Donatos Pizza at +1 513-829-6999 or via email at st0046@donatos.com or davidolson@donatos.com.
Brand Certified Facts from Donatos Pizza
Donatos Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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