Chipotle Mexican Grill

3.9
1277 reviews
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Business Details

5410 Dixie Hwy, Fairfield, OH
45014, United States
(513) 939-3600
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Jungle Jim's is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5410 Dixie Hwy, Fairfield, OH
45014, United States

Hours

Reviews

3.9
1,277 reviews
5 stars
578
4 stars
347
3 stars
130
2 stars
61
1 star
161

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked items, burnt chicken, and small portion sizes.

Cleanliness

Numerous reviews highlighted the restaurant's cleanliness issues, with dirty tables and unsanitary conditions being a common complaint.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor service.

Order Accuracy

Several customers experienced problems with incorrect orders, including wrong items and missing ingredients.

Value for Money

Many customers felt that the portion sizes did not justify the prices, leading to dissatisfaction with the overall value.
  • JJ
    Jeff Jones
    5 days ago
    3.0
    Really the average chipotle now in days really not the best taste but you will be full leaving
  • UF
    Urban Floors Marc (Urban Floors)
    Nov 12, 2025
    5.0
    Great Food, Excellent Price
  • AB
    Ashley Banks
    Oct 29, 2025
    3.0
    i’ve been coming here for years now and the quality gets worse and worse the chicken is always burnt, the place always looks filthy and i always bring my own wipes to wipe down tables overall i think they need to hire new people.
  • JB
    Jacob Brandner
    Oct 28, 2025
    1.0
    They more worried about portion sizes than the quality of the food. I have been watching the fall of Chipotle for awhile now. It’s Sad.
  • TS
    Trevor Scarberry
    Oct 16, 2025
    5.0
    Fantastic portions and great space. Ordered a steak bowl with white rice, fajita veggies, corn salsa, and topped off with cheese. Loved every bite and would come back again. Place was clean and staff were friendly.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Jungle Jim's offer?

This location serves customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.

What are the operating hours for Chipotle Mexican Grill in Fairfield, OH?

Chipotle is open daily from 10:45 AM to 11:00 PM.