Chipotle Jungle Jim's is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with many mentioning undercooked items and poor portion sizes.
Cleanliness
Multiple reviews highlighted cleanliness issues, with dirty tables and unsanitary conditions being a common complaint.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Order Accuracy
Several customers experienced issues with incorrect orders, including wrong items and inadequate portion sizes.
Value for Money
Many customers felt that the portion sizes did not justify the price, leading to dissatisfaction with the overall value.
CS
Casey S
Jan 5, 2026
5.0
Braxton was working his tail off. Helped everyone around him get the huge line of people out the door. You should be proud to have an employee like this!
JJ
Jeff Jones
Nov 19, 2025
3.0
Really the average chipotle now in days really not the best taste but you will be full leaving
UM
Usarmysigcor Multiplex
Nov 14, 2025
4.0
Clean
UF
Urban Floors Marc (Urban Floors)
Nov 12, 2025
5.0
Great Food, Excellent Price
AB
Ashley Banks
Oct 29, 2025
3.0
i’ve been coming here for years now and the quality gets worse and worse the chicken is always burnt, the place always looks filthy and i always bring my own wipes to wipe down tables overall i think they need to hire new people.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Jungle Jim's offer?
This location serves customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.
What are the operating hours for Chipotle Mexican Grill in Fairfield, OH?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle at Jungle Jim's offer online ordering and delivery options?
Yes, customers can order online for in-store pickup or delivery through their website or the Chipotle app.
Can I earn rewards or get exclusive offers at this Chipotle location?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
What payment methods are accepted at Chipotle Mexican Grill Jungle Jim's?
They accept credit cards and gift cards among their payment options.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What nearby stores can I visit after dining at Chipotle Jungle Jim's?
You can visit Jungle Jim's International Market for groceries, GameStop for video games, or Menchie's Frozen Yogurt for dessert, all located nearby.
Are there any medical facilities near Chipotle at Jungle Jim's for urgent care needs?
Yes, Family Foot and Ankle Center, Urgent Care clinics, and CareFirst Urgent Care are located nearby if medical attention is needed.
Can I find car rental services near Chipotle Mexican Grill at Jungle Jim's?
Yes, both Enterprise Rent-A-Car and Alamo car rental agencies are near this location for your transportation needs.
How can I contact Chipotle Mexican Grill at Jungle Jim's?
You can reach them by phone at +1 513-939-3600 or email at oh.1351.junglejims@chipotle.com.