Arby's

3.8
799 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6735 Dixie Hwy, Fairfield, OH
45014, United States

Hours

Reviews

3.8
799 reviews
5 stars
330
4 stars
201
3 stars
114
2 stars
60
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed feedback on service; some customers praised friendly staff while others reported rude interactions and order inaccuracies.

Food Freshness

Inconsistent food quality; several reviews noted cold or stale items, while others enjoyed fresh and hot meals.

Cleanliness

Generally positive remarks about cleanliness of the restaurant, with some customers highlighting a clean environment.

Order Accuracy

Frequent issues with order accuracy, with multiple customers reporting wrong items or missing food.

Customer Experience

Varied experiences; some customers expressed loyalty and satisfaction, while others indicated a decline in quality and service.
  • SN
    Samantha Nichols
    Jan 1, 2026
    5.0
    Always delicious 😋 , super friendly staff, clean store
  • JW
    Julie Wright
    Dec 31, 2025
    3.0
    My potato cakes were ice cold and I was so disappointed! I get it that my visit was at closing time so I got what was left but dang, could’ve at least nuked them. I did pay full price for some very old cakes. My drink and roast beef was excellent so I know they are capable /:
  • BS
    Beverly Swaile
    Dec 3, 2025
    5.0
    I had to place a large order for my organization that required a quick turnaround time. They were able to produce 140 sandwiches in 45 minutes, which was incredible. The management was so professional and helpful. I will very gladly work with them again.
  • TR
    Theodore Ravas
    Nov 28, 2025
    4.0
    Good food and quiet. Employees are nice and courteous.
  • CW
    Christopher Walker
    Nov 13, 2025
    3.0
    Got order wrong 2x in a row. Fries wrong, ordered a half pound sandwich thinly sliced.Came out completely opposite, got some kids working here, they work hard but aren't very accurate. Our roast beef sandwiches were great once everything was sorted out. Gotta get those curly fries every time!