Brand Certified
Arby's
3.8(807 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
6735 Dixie Hwy, Fairfield, OH
45014, United States
Certified by Arby's • Mar 01, 2026
(513) 870-0228
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/oh/fairfield/6735-dixie-hwy/store-5125
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.8
807 reviews
5 stars
333
4 stars
203
3 stars
113
2 stars
61
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including rude staff and unprofessional management.
Food Quality
There were numerous complaints about food being cold, stale, or not fresh, with some customers experiencing food poisoning.
Positive Experiences
Despite the negative feedback, several customers praised the friendly staff and enjoyed their meals, highlighting good service at times.
Order Accuracy
Several reviews mentioned issues with incorrect orders and lack of attention to detail from staff.
- CHCheryl HaywardFeb 18, 20265.0The sandwiches are great. Did not order any fries. Went through the drive-thru.
- LGLiz GloverFeb 9, 20261.0My husband and I were at Arby’s Sunday February 8th 2026 ordered food also ordered a desert (peach rolls) we ate our food in the parking lot inside our car proceeded to eat our dessert the peach rolls barley had any peaches inside so my husband went back in Arby’s either for a different dessert or a refund he came back out without neither one so I go in ask to speak to the manger I was nice explained what happened ask for a different dessert in its place he said No then I said well I would like a refund and he said No so I’m thinking like you have to do one or the other he started arguing with me he went and retrieved the peach rolls in the trash to show me it had peaches inside now mind you there were other customers hearing and witnessing the situation the manger was so disrespectful and very unprofessional after letting him know that I am a business owner and that the service he provided was unprofessional so he proceeded to give me the refund please send this manager back to management school do all of us that favour if it wasn’t for us customers the manager wouldn’t have a job smh the manger name is Kallup or Brandon Arby’s has to do better !!!!!!!
- TLThomas LJan 31, 20261.0This place sucks. Bad experience every time. Just walked in and stood there with no one acknowledging mine or the other customers presence. They just all kept working and ignoring everyone in line. Walked out and will not return. Avoid like the plague
- SNSamantha NicholsJan 1, 20265.0Always delicious 😋 , super friendly staff, clean store
- JWJulie WrightDec 31, 20253.0My potato cakes were ice cold and I was so disappointed! I get it that my visit was at closing time so I got what was left but dang, could’ve at least nuked them. I did pay full price for some very old cakes. My drink and roast beef was excellent so I know they are capable /:
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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