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Arby's

3.8
(508 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3101 Princeton Rd, Fairfield, OH
45011, United States

Hours

Reviews

3.8
508 reviews
5 stars
210
4 stars
130
3 stars
75
2 stars
24
1 star
69

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including cold and overcooked items, as well as incorrect orders.

Customer Service

Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing poor service and unhelpful responses.

Order Accuracy

Numerous reviews mentioned incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness and Atmosphere

While some customers praised the cleanliness and inviting atmosphere, others noted inappropriate staff behavior and conversations.
  • JG
    john gaebel
    Feb 7, 2026
    1.0
    Not the best buns was old enough to vote and "where is the beef"????
  • GP
    Greg Presnall
    Jan 30, 2026
    5.0
    Great fish sandwich. Crunchy potato cakes. Friendly staff.
  • RL
    Robert Lawson
    Dec 23, 2025
    1.0
    Told them at the speaker I was a internet order. Sat at the window for 7 minutes before I was asked about my order. She was taking to someone else was didn't bother to even say hi. A guy on the drive thru was cussing at people. Will never use this location again
  • JG
    jw g
    Dec 20, 2025
    1.0
    Subpar at best. I ordered a double roast , beef and literally got two slices of beef on my sandwich as well as only a half full curly fry. That's essentially stealing from your customers.There's no way someone just accidentally put two slices of beef on a sandwich.. Pathetic and ridiculous
  • JG
    Jaime Garrett
    Dec 13, 2025
    2.0
    Placed an order online. Had to wait a little bit which is fine. Asked for Arby sauce and the guy says we are out. This is the one reason I order from them. Roast beef without arby sauce is pointless. The time was 4pm not closing on a Saturday. Definitely won’t be back to this location

Brand Certified Facts from Arby's

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