Arby's

3.8
504 reviews
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Business Details

3101 Princeton Rd, Fairfield, OH
45011, United States
(513) 894-2549
http://www.arbys.com/locations/us/oh/fairfield/3101-princeton-rd/store-7636
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3101 Princeton Rd, Fairfield, OH
45011, United States

Hours

Reviews

3.8
504 reviews
5 stars
207
4 stars
130
3 stars
75
2 stars
24
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or poorly prepared, leading to dissatisfaction.

Customer Service

Mixed reviews on staff behavior; while some praised friendly service, others reported rudeness and unhelpful attitudes.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating a lack of consistency in order fulfillment.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others experienced issues with food quality.

Service Speed

Service speed varied significantly; some customers experienced long wait times, while others reported quick service.
  • RL
    Robert Lawson
    Dec 23, 2025
    1.0
    Told them at the speaker I was a internet order. Sat at the window for 7 minutes before I was asked about my order. She was taking to someone else was didn't bother to even say hi. A guy on the drive thru was cussing at people. Will never use this location again
  • JG
    jw g
    Dec 20, 2025
    1.0
    Subpar at best. I ordered a double roast , beef and literally got two slices of beef on my sandwich as well as only a half full curly fry. That's essentially stealing from your customers.There's no way someone just accidentally put two slices of beef on a sandwich.. Pathetic and ridiculous
  • DL
    deborah llanas
    Dec 19, 2025
    3.0
    My chicken strips were over cooked.
  • JG
    Jaime Garrett
    Dec 13, 2025
    2.0
    Placed an order online. Had to wait a little bit which is fine. Asked for Arby sauce and the guy says we are out. This is the one reason I order from them. Roast beef without arby sauce is pointless. The time was 4pm not closing on a Saturday. Definitely won’t be back to this location
  • SO
    Sara Owens
    Nov 3, 2025
    1.0
    Everything looked and tasted like it sat up under the light keeping warm for hours before it was served.
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