Chipotle Mexican Grill

3.2
664 reviews
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About

Mexican Restaurant
Chipotle Indian Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3335 Princeton Rd, Fairfield Township, OH
45011, United States

Hours

Reviews

3.2
664 reviews
5 stars
237
4 stars
108
3 stars
50
2 stars
60
1 star
209

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked rice, stale chips, and poorly made burritos.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Portion Sizes

Several customers expressed dissatisfaction with portion sizes, noting that they were smaller than expected, especially for online orders.

Cleanliness

Feedback indicated inconsistent cleanliness, with some customers noting dirty tables and workstations.

Ingredient Availability

Customers frequently mentioned that the location often runs out of key ingredients, impacting their dining experience.
  • YA
    Yaw Appiah
    Jan 5, 2026
    5.0
    Good food, and good customer service.
  • DI
    David Denning II
    Dec 29, 2025
    1.0
    This is the worst chipotle in the history of planet earth. Your food WILL not taste good. Your food will not be on time for pickup. They will more than likely be out of ingredients. There will more than likely be spots on the beverage machine out of order. A true travesty
  • SS
    Stefanie
    Dec 19, 2025
    1.0
    This is a horrible location. Last night I came in to order 2 bowels one of the bowels barely got any rice and the customer service wasn't good at all I didn't even know the girl could talk until after I paid as soon as I walked in I should of walked out bad energy in that place
  • MG
    Michael Gaines
    Dec 18, 2025
    5.0
    Delicious food
  • MF
    Mario Ferrez
    Dec 6, 2025
    1.0
    Terrible service at this location. Management is unprofessional. Walked in on Halloween and received a burrito that looked like a baseball literally. And when I spoke to the manager about it he acted like I was the problem rather than helping me. Contacted corporate after this situation because of how I was treated. I will attach a photo of how my burrito looked like. Literally the shape of a baseball.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Indian Springs offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 3335 Princeton Rd?

Chipotle is open daily from 10:45 AM to 11:00 PM.