Chipotle Mexican Grill

3.2
658 reviews
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About

Mexican Restaurant
Chipotle Indian Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3335 Princeton Rd, Fairfield Township, OH
45011, United States

Hours

Reviews

3.2
658 reviews
5 stars
235
4 stars
107
3 stars
50
2 stars
60
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and lack of attention.

Food Quality

Many reviews highlighted issues with food quality, including undercooked rice, stale chips, and missing ingredients.

Portion Sizes

Numerous customers expressed dissatisfaction with portion sizes, stating they were smaller than expected, especially for online orders.

Cleanliness

Feedback indicated that the restaurant's cleanliness was often lacking, with dirty tables and floors reported frequently.

Ingredient Availability

Customers frequently noted that the location often ran out of key ingredients, impacting their dining experience.
  • AB
    Addy Borg
    Nov 8, 2025
    1.0
    gave me albino steak
  • JK
    J K
    Nov 2, 2025
    1.0
    Undercooked, hard rice...cold, tasteless cardboard steak...inedible overpriced ($16 bowl extra steak) garbage...one person on line, another person(manager maybe) hanging out on phone, talking with her friend...don't mind paying $16 but food has to be at least edible...protein and rice so cold think might get sick...waste of time and money don't bother not worth it
  • HJ
    HOG JAW
    Oct 14, 2025
    1.0
    I arrived at 11:05 am for a early lunch, this young kid that made our order had absolutely no clue on what the hell he was doing as the rest of his coworkers just sat on their hands not helping him out at all. I had ordered (4) burritos which he managed to screw (2) of them up, AND when it came down to the sour cream there was little to nothing in its container and he informed me that the store was completely out of sour cream. All the portions were small even the double steak, these people who they have working there are acting as if they are taking food out of the mouths of their own children rather than give you what you are paying for. The food is nowhere as good as it was in the past, prices for what you get are not worth it to say the least. For as many yrs we have been eating Chipotle but our time has come to say our final farewell, WE WILL NOT BE RETURNING EVER AGAIN, GOOD RIDDANCE….!!…!!!….!!!
  • DD
    DreadedWombat
    Oct 7, 2025
    5.0
    I used the app to order my lunch, it was done and waiting for me on the shelf, even though I was a couple of minutes early. I used the restroom before I grabbed my food and it was clean fully stocked. The soda station was also clean and stocked. And then there is the burrito, very well made and made as if I was there in line. I swear the burritos are smaller when you don't stand in line but not this one, it was delicious, and huge. Thank you Chipotle!
  • AF
    amy fledderman
    Sep 15, 2025
    2.0
    Don’t order it to go. They barely give you anything compared to ordering in the store.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Indian Springs offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 3335 Princeton Rd?

Chipotle is open daily from 10:45 AM to 11:00 PM.