Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items.
Food Quality
Food was often served cold, stale, or poorly prepared, leading to dissatisfaction.
Service Speed
Customers frequently experienced long wait times, both in the drive-thru and inside the restaurant.
Staff Attitude
Several reviews mentioned rude or unhelpful staff, impacting the overall customer experience.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty tables and restrooms.
JB
Joshua Burkhardt
Nov 14, 2025
1.0
Have to wait longer than it’s worth every time I go there. Outside smoking is more important to these people. Managers can’t get it together. Forget things every time and have to go back and of course it’s your fault and not the workers. Just waited 30 minutes after going to the drive thru for a mobile order placed 10 before. I hope these people get fired soon. Ridiculous.
BR
Bambi Roberts
Nov 10, 2025
3.0
The food was good and prepared as I had asked. The service was okay. She was friendly, but she asked "if" I wanted my change back. When is it customary to leave a tip at Wendy's? When I said yes, she acted annoyed. This is not a "tipped" position and should never be treated as such. Overall it was what I expected from a chain restaurant, but the service could have definitely been better.
TR
Tom Rhyan
Oct 30, 2025
1.0
Ordered a big bacon classic, came with no bacon and one patty, wow. When I complained about it the manager said it only has one patty. Look at the picture menu. Two patties on it single or double is not an option but still how can you forget bacon on a big bacon classic? I won't be back and I don't recommend going here!!!
CV
Cody venable
Oct 24, 2025
1.0
Every time I get food from this Wendy’s it is wrong. Missing items and cold. The absolute worst Wendy’s I’ve ever been to
JB
Jenn Becker
Sep 25, 2025
5.0
Had a great dinner with friends. Delicious bacon cheeseburger, perfect fries and tried the carmel swirl frosty- 👌 excellent!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fairborn, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fairborn, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (937) 412-0100.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does N Broad St Wendy’s serve breakfast?
Yes, this Wendy’s location in Fairborn, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours of Wendy's at 393 North Broad Street, Fairborn?
Wendy's in Fairborn is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 393 North Broad Street offers drive-thru service every day from 6:30 AM to 1:00 AM.
Can I order Wendy's food for delivery or takeout at this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or at order.wendys.com.
Is breakfast served at the Wendy's in Fairborn, OH?
Yes, this Wendy's location serves breakfast. You can choose from their breakfast combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I give feedback or contact the Wendy's at 393 North Broad Street?
You can contact the location directly at (937) 412-0100 or reach out to Wendy's Customer Care via their website or phone at 888-624-8140.
Where can customers find nearby fast food alternatives to Wendy's in Fairborn?
Nearby fast food options include Arby's, McDonald's, Taco Bell, KFC, and Pizza Hut, all within a short distance from Wendy's on North Broad Street.
Are there any casual dining or local restaurants near this Wendy's?
Yes, local eateries such as Fairborn Family Diner, Flying Dragon (Chinese/Asian cuisine), and La Base Mexican Restaurant are located nearby for different dining options.
Is there a place to shop for essentials near Wendy's in Fairborn?
Customers can visit Dollar Tree nearby for discount store items including groceries and arts and crafts supplies.
How can nearby places like Fairborn Fire Station No. 1 support customers visiting Wendy's?
Fairborn Fire Station No. 1 is close by, ensuring quick emergency support if needed while you’re dining or grabbing food at Wendy’s.