Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in both drive-thru and lobby, often being asked to pull forward for food delivery.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the freshness of their meals.
Customer Service
There were numerous complaints about rude or unhelpful staff, with some customers feeling disrespected during their interactions.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and disappointment.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the lobby and bathrooms.
RD
raven driscoll
Dec 20, 2025
1.0
Currently it's about a 45 minute wait in drive thru and about 30 minutes in the lobby. They say short staffed. Understandable. Worst experience ever!!!
AB
Alexis Brown
Dec 17, 2025
1.0
When u get asked to pull.foward wate 21 mins to see this .cold frys were delivered with no causes. I did report it to the mcdvoice survey
S2
Seedstx 21
Dec 12, 2025
1.0
Every time I come here I always have to pull into curbside pick up. They are either padding numbers or always short on staff. Also when I get my food it’s not piping hot just like warm. If I’m waiting I would expect hot food. Make sure you have time to stop for a bite it’s not going to be fast.
MM
Monyet
Dec 10, 2025
3.0
Red haired girl taking orders was hard to understand. The traffic patterns around the building was terrible. I had to do a uturn at the light and try to find a entrance.
TN
Tim Newman
Dec 2, 2025
1.0
Placed order in drive thru and paid at 8:44pm. Was asked to park in a waiting slot #4. Food was brought out at 9:14pm (30 min) and was not at all fresh. Fries and nuggets had obviously been under a.warmer for quite some time. Ridiculous.