McDonald's

3.3
1767 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1232 Kauffman Ave, Fairborn, OH
45324, United States

Hours

Reviews

3.3
1,767 reviews
5 stars
570
4 stars
357
3 stars
305
2 stars
171
1 star
364

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and wrong customizations.

Service Speed

Many reviews highlighted long wait times in the drive-thru, with customers often being asked to pull forward and wait for their orders.

Customer Service

Feedback indicated a lack of friendly service, with some staff being rude or unhelpful, particularly in resolving issues.

Food Quality

Several customers complained about cold food, unsanitary conditions, and overall poor food quality.

Management Issues

Multiple reviews pointed to poor management practices, including inadequate training and lack of responsiveness to customer complaints.
  • EK
    Ely C. (Spooky Koala)
    Nov 15, 2025
    1.0
    Extremely slow service, needs more workers staffed. I feel bad for the workers..
  • CT
    Chelsey Travis
    Nov 14, 2025
    1.0
    Horrible everytime we visit long wait times rude staff just not the same when Beth was the boss
  • LR
    Lexi Ray
    Nov 9, 2025
    1.0
    Put in a mobile order and sat at the speaker for like 5 min and no one answered so I went to the window and a girl with faded light blue or silver looking fried hair was pretending not to see me the whole time, if u don’t wanna do ur job, quit. This McDonalds is genuinely the worst McDonalds out there and everytime I go my point is proven even more
  • BB
    Beth Boles
    Nov 5, 2025
    2.0
    3 days at this place and 2 times food wrong after waiting 20 minutes and come to get replaced and still didn't get what I had paid for . Very disappointed 😔
  • DH
    Daniel Holbrook
    Oct 18, 2025
    1.0
    Every single time we go it's literally 20 minutes for 2 5 dollar mcdouble meal deals. We always get pulled up..and it's always wrong. Never get a receipt anymore either, they must just want us to not have proof to complain. And this is fast food?! Yeah right LMAO. Added a picture of my dog refusing to eat it. Literally, my dog would not eat this slop!!! Really makes ya wonder, don't it??

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1232 Kauffman Ave, Fairborn, OH?

McDonald's is open from 6:00 AM to 10:00 PM every day of the week.

What are the delivery hours for McDonald's in Fairborn, OH?

Delivery service is available daily from 5:00 AM to 11:00 PM.