Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 20 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor customization handling.
Staff Behavior
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Food Quality
Several customers noted that food was often cold or not fresh, contributing to a negative dining experience.
Management Issues
Reviews pointed to poor management practices, including inadequate staffing and lack of training for employees.
LM
Luis Matos
1 day ago
5.0
Good value and well prepared food. Thank you. I realize it is unlikely to happen but my family wishes McDonalds would return to the all day breakfast.
PR
Philip Ruter
3 days ago
1.0
Can't ever get an order right at this one, always missing something
MK
Mary Kern
Jan 2, 2026
3.0
There were so many car told to pull up couldn't find a spot to park had other customers blowing their horn at me
HH
Holly
Dec 30, 2025
1.0
Went on saturday december 28th around lunch time placed an order on the kiosk as always because you can never get costumer service at any scotts mcdonalds location. Had to wait a few minutes for someone to come up to the register to expect our payment. Thats not even the problem the problem was the food was UNDER cooked and the store was DIRTY. These mcdonalds have no proper training at all.
AR
Anthony Rose
Dec 22, 2025
1.0
It took over 30 minutes to get my order. Even though I complained at 30 minutes, no acknowledgment or apology for how long it took.