Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers generally praised the pizza and other food items for being delicious, though there were complaints about burnt or undercooked items.
Service Issues
Several reviews highlighted poor customer service, including long wait times, incorrect orders, and issues with phone support.
Staff Friendliness
Many customers appreciated the friendly and helpful staff, noting positive interactions during their visits.
Value for Money
While some customers felt the food was worth the price, others expressed concerns about high costs relative to the quality and portion sizes.
Cleanliness and Atmosphere
The dining area was often described as clean and comfortable, making it a pleasant place to eat.
MB
Megan Birkholz
Oct 21, 2025
5.0
Food was spot on. Deliciously hot, commercial worthy I thought. 😊 but wow! Not only was our pizza amazing but also the breadsticks and traditional wings. All around astounding dinner!
KH
Katie Hering
Aug 8, 2025
5.0
Ordered gluten free veggie pizza. It was ready quickly and so good!
DD
Doug
Jun 30, 2025
5.0
Great pizza, salad and subs to go or dine in. Usually quiet and private tables available. Not a long wait time and friendly workers. Good place to meet up with friends and/or family for meal and conversation!