Staff are often friendly and attentive, with some standout employees providing excellent customer service.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and hot meals while others received overcooked or poorly prepared items.
Wait Times
Customers frequently mentioned long wait times for orders, particularly during busy periods.
Cleanliness
The restaurant is generally reported as clean, although some reviews noted issues with dirty tables and trash.
JM
James Moore
Nov 2, 2025
5.0
I just want to say this place is doing great at what they do! Our desserts and pretzel sticks came out fresh and without issue and in a timely fashion! The cashier Wyatt K. was outstanding and very polite and I believe that should be recognized. Polite people are what make people come back not just the food!
W
Ànn Wilson
Nov 2, 2025
1.0
Ordered two cones dipped in chocolate, two cars in front of us, waited in line 20 minutes which is fine but when handed us our cones, the ice cream was melting, literally dripping down our hands and the hands of the worker who handed it to us. We dumped them and went to the DQ in Huber which was over $2 cheaper I might add. We will NEVER go back to the Fairborn location.
AS
Andrew Smith
Oct 29, 2025
1.0
I kid you not they gave me half of the amount of blizzard and fries a dairy queen normally gives. I got the meal deal and still feel scammed
JH
James Henderson
Oct 21, 2025
5.0
Yep! Support your local dairy queen! They are locally owned and operated!
RB
Ronitka Brown
Oct 5, 2025
1.0
It seems every time I come my order is never right or the food is over cooked and the ice cream is melting like it’s been sitting out to long.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes among other fast food and dessert options.
What are the operating hours for Dairy Queen Grill & Chill?
The store is open Monday through Thursday from 10:30 AM to 10:00 PM, Friday and Saturday from 10:30 AM to 11:00 PM, and Sunday from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays like Thanksgiving and Christmas?
No, Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill have amenities for families and children?
Yes, the location offers booster seats, high chairs, is family-friendly, has restrooms, and is welcoming to children.
Is there outdoor seating and is the restaurant wheelchair accessible?
Yes, Dairy Queen Grill & Chill provides outdoor seating and is wheelchair accessible.
Can customers order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup via the Dairy Queen website, and the Dairy Queen app offers exclusive deals and mobile ordering with rewards.
Does Dairy Queen Grill & Chill have a drive-thru and free WiFi for convenience?
Yes, the location features a drive-thru lane and provides free WiFi for customers.
What nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby restaurants include Long John Silver's for seafood, Little Caesars Pizza, Cassano's Pizza, Donatos Pizza, Romeo's Pizza, and Giovanni's Pizzeria e Ristorante Italiano for pizzas and Italian cuisine.
Are there convenient services near Dairy Queen Grill & Chill for banking or shipping?
Yes, nearby services include US Bank and a US Bank ATM for banking, UPS Access Point for shipping and courier needs, and multiple ATMs including Bitcoin ATM Teller Fairborn and LibertyX Bitcoin ATMs.
What entertainment or retail options are close to Dairy Queen Grill & Chill?
Nearby entertainment and retail options include Family Video for DVD rentals, VIP Smoke Shop for retail and tobacco products, Room and Board Gaming for video games and sports activities, and Redbox for movie rentals.