Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Freshness
While some customers noted that the food was fresh and hot, many others complained about cold or improperly prepared items.
Management Issues
Several reviews highlighted poor management and staffing problems, leading to inconsistent service and customer dissatisfaction.
Cleanliness
There were multiple mentions of unsanitary conditions, including dirty restrooms and flies in the dining area.
Inconsistent Experience
Customer experiences varied widely, with some visits being satisfactory while others were described as terrible.
SS
Sienaaa
5 days ago
1.0
gave me a whole cup of mayonnaise and my food has hair in it i’m pissed
UB
Ugly crying Baby
Feb 18, 2026
1.0
Fire all the employees and get better ones! So unprofessional! They talk so loud to each other while customers stand around waiting to order. Food is sloppily thrown together. Just horrible here! 3 times for me to deal with that. Never coming back! Rather go to the one in Willoughby
CL
Carmen Lyles
Feb 14, 2026
4.0
This place must be under new management. I hesitated to come here, but because I had my grandson and his friend. It was the closest McDonald's. After years of horrible service yesterday, I was pleasantly surprised.
PP
Phyllis
Jan 20, 2026
5.0
Jevon, the Staff, and management provided exceptional customer service. They made our experience amazing!!!
KO
Kris Oden
Jan 16, 2026
1.0
Zero Customer service skills zero manners it is 8:29 PM January 16, 2026. The boy in the drive-through has no manners and he is definitely rude. It makes me not even wanna spend my money but I’m hungry lol it’s so sad and it’s starting to seem like McDonald’s don’t even care as long as they make money
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: