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Brand Certified

Chipotle Mexican Grill

2.8
(1671 reviews)

About

Mexican Restaurant
Chipotle Lakeshore Blvd. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
22250 Lake Shore Blvd, Euclid, OH
44123, United States

Hours

Reviews

2.8
1,671 reviews
5 stars
460
4 stars
243
3 stars
179
2 stars
130
1 star
659

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted unprofessional and rude staff, with many customers experiencing disrespectful treatment and poor service.

Cleanliness

Customers frequently reported unsanitary conditions, including dirty tables, floors, and food preparation areas.

Food Availability

Many reviews noted that the location often runs out of key ingredients, leading to dissatisfaction among customers.

Order Process

Several customers expressed frustration with the 'online orders only' policy, which was not communicated effectively, causing confusion and wasted time.

Mixed Food Quality

While some customers enjoyed the food, many others reported issues with food quality, including undercooked or poorly prepared items.
  • TF
    Tanarea Fountain
    3 days ago
    1.0
    Nothing was done , didn’t have onion, steak, fajita , or drinks the food was cold,
  • KD
    Kyra Douglas
    Feb 14, 2026
    5.0
    valentine’s day night crew was awesome! the person working the line was super fast and efficient, and anytime she communicated with the rest of everyone (cooks, cashier, etc) they actually all replied to her with a “heard” (if you know you know). the store was busy but the line moved quickly and i couldn’t ask for anything else. kudos!
  • AM
    Alex Martz
    Feb 12, 2026
    1.0
    Dirty dining room. No ice in ice machine. Bathroom dirty. No napkins in dining room. Rude employees.
  • AA
    A A
    Jan 30, 2026
    1.0
    My friend got food poisoning from this place when she visited back in June. Do not recommend. I see why this place only has 2.8 stars. Y'all suck!!!
  • JS
    Janiya Smith
    Jan 8, 2026
    1.0
    Came in here and was disrespected and given the most unprofessional service I've ever had this lady is rude and doesn't even deserve to have a job its disgusting how do you work in customer service and speak to people the way you do I didn't even want her making my food she was acting like doing her job was a burden they were online only and she was rude about that I asked for a side of vinaigrette she said order it online but there’s no button for it she made it literally Impossible then went on to say that you can only get one per persin if I’m paying for anything, then I can get whatever I want. This lady is rude and needs to be fired immediately and you should be ashamed of yourselves for hiring such a rude and disrespectful and nasty employee

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill on Lakeshore Blvd. in Euclid?

Chipotle Mexican Grill on Lakeshore Blvd. in Euclid is open daily from 10:45 AM to 10:00 PM.

What types of food does Chipotle Mexican Grill offer at its Lakeshore Blvd. location?

Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced real ingredients without artificial colors, flavors, or preservatives.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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