Business Details
About
Mexican Restaurant
Chipotle Etna Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
553 reviews
5 stars
197
4 stars
81
3 stars
52
2 stars
56
1 star
167
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with overflowing trash, dirty tables, and unsanitary food preparation areas.
Customer Service
Many customers reported rude or unhelpful staff, with several instances of employees being overwhelmed and lacking proper management support.
Food Quality
Customers frequently complained about incorrect orders, small portions, and food that was either cold or poorly prepared.
Management Issues
Several reviews pointed to a lack of effective management and staffing, leading to a chaotic environment and unsatisfactory customer experiences.
- SDShannon DavisJan 3, 20261.0I have never been told I couldn't have a little extra cheese. I only had 3 things on my burrito.
- KRKehlsey RowanDec 29, 20251.0This is literally the worst chipotle I've ever been to. I tried giving this place chance after chance but EVERY SINGLE TIME I come in here the employees are yelling and cursing at each other, super rude, and act like they'd rather eat glass than help you. It's dirty. Do better. Never coming back here.
- TDTricia DavisDec 29, 20253.0Send help! This location needs it. The counter area where they share the food out was a complete disaster. Food all over the place. The young people looked tired and overworked. I think they are probably doing their best with what they have, but they need help. I don’t think the health inspectors would be happy with things there. Mama said clean it up.
- NBNatalie BolenDec 23, 20251.0This was the worst food experience I’ve ever had. The place was disgusting with food everywhere and dishes piled. One employee grabbed a piece of meat off of a cutting board with his bare hands right before they put it out to serve to guests. Another employee ran out of chicken and when I asked her if she knew when they would have more she stared at me and said, “No.” and then I asked if there was someone available that would know she glared at me and said, “No.” with no other response. Whoever owns this place needs to step in and help your employees. Lead them and train them in the basics of food safety and customer service. I hope the health department steps in before someone gets seriously ill. Stay away!
- DWDante WoodsDec 18, 20255.0Pataskala Chipotle is the absolute best all around store I've ever been to!!! Every single worker has a smile on their face and wind beneath their wings! I will certainly be eating there every night I'm working in Pataskala! A special thank you to the 2 women working the register, they have 6 hands and christmas elf personalities! Make sure to tip, because they don't ask!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Etna Township serve?
Chipotle Etna Township serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Etna Township?
Chipotle Mexican Grill in Etna Township is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Etna Township, Ohio?
It is located at 98 Etna Crest Blvd, Etna, OH 43062, United States.
How can I order food from Chipotle Etna Township online?
You can order online via their official ordering website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle Mexican Grill Etna Township have a loyalty program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
How can I contact Chipotle Mexican Grill Etna Township by phone or email?
You can reach them by phone at +1 740-739-4679 or email at OH.3959.EtnaTownship@chipotle.com.
Are there other restaurants near Chipotle Mexican Grill Etna Township?
Nearby restaurants include Jersey Mike's Subs, McDonald's, Dairy Queen Grill & Chill, and Starbucks.
What gas stations are close to Chipotle Mexican Grill in Etna Township?
Nearby gas stations include BP, Shell, bp convenience store, and Speedway, which can be helpful if you need to fuel up during your visit.
What convenience stores can I visit near Chipotle Mexican Grill Etna Township?
Convenience stores near Chipotle include Duchess, Duchess Shoppe, and the bp convenience store.
Are there any notable local facilities or institutions near Chipotle Mexican Grill Etna Township?
Nearby notable places include Victory Baptist Church, Southwest Licking School District Office, and the US Post Office which you might visit before or after your meal.