Chipotle Mexican Grill

3.2
537 reviews
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About

Mexican Restaurant
Chipotle Etna Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
98 Etna Crest Blvd, Etna, OH
43062, United States

Hours

Reviews

3.2
537 reviews
5 stars
194
4 stars
79
3 stars
50
2 stars
54
1 star
160

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash cans, and unsanitary food preparation areas.

Service Quality

Customers frequently reported rude or inattentive staff, with many experiences of slow service and incorrect orders.

Food Consistency

There were numerous complaints about inconsistent food quality, including undercooked rice, small portions, and missing ingredients.

Management Issues

Several reviews pointed to a lack of effective management, with suggestions for better staffing and oversight to improve service and cleanliness.

Overall Experience

The overall sentiment was negative, with many customers expressing disappointment and frustration, leading to a reluctance to return.
  • CC
    Curiosa
    3 days ago
    1.0
    Wish I could give 0 this is the worse place I’ve order the chicken came burned. Throw my money in trash . Hate this place.
  • SS
    Susan Smith
    4 days ago
    2.0
    They need help. All tables dirty, trash piled up , floors dirty.
  • MD
    Martin Dangerfield
    4 days ago
    1.0
    Yall on some stupid stuff barely any guacamole like cmon it ain’t that hard to put a little bit in their. 2.70 for guacamole and there’s barely any. Yall suck and get better portions for the guacamole
  • LL
    Lincoln
    Nov 7, 2025
    1.0
    Workers were rude. Left something right outside the parking lot and no one would go grab it for me so it wouldn’t get soaked in the rain. Food was horrible, chicken was burnt and rice tasted like it had been sitting there for weeks.
  • SB
    Samantha Brickweg
    Nov 2, 2025
    1.0
    Employee was having a very bad day. The negativity radiated off of her and made us uncomfortable. She acted as though we were a bother. Should have left right then and there but we were starving. Skimped on the portions. Would suggest not going to this chipotle.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Etna Township serve?

Chipotle Etna Township serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill in Etna Township?

Chipotle Mexican Grill in Etna Township is open every day from 10:45 AM to 11:00 PM.