Wendy's

2.6
970 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
606 South Main Street, Englewood, OH
45322, United States

Hours

Reviews

2.6
970 reviews
5 stars
181
4 stars
149
3 stars
155
2 stars
96
1 star
389

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported cold, poorly prepared food, including hard buns and undercooked items.

Service Issues

Numerous reviews highlighted rude staff, long wait times, and incorrect orders, leading to a frustrating customer experience.

Cleanliness

The dining area and overall restaurant conditions were frequently described as dirty and unkempt.

Management Problems

Customers expressed dissatisfaction with management, citing unprofessional behavior and poor handling of complaints.

Inconsistent Experience

Some customers noted slight improvements under new management, but overall experiences remained negative.
  • JB
    John Bailey
    Nov 13, 2025
    1.0
    Ordered a big bacon classic and a son of baconator from this location. Both were served cold and the big bacon classic was not correct. Manager was careless, lazy, and lacked customer service. Safe to say we won't be back.
  • CS
    coolkidz. stanley
    Oct 30, 2025
    1.0
    Manager started cussing out customers and blaming the customers for not being patient for their food. When I was there I saw a customer who got mad because he was waiting for over 20 for his food and the manager said to him “we will be with you soon sir. We are working on the drive through at the moment.” It was then 10 minutes later that he asked for his lettuce in a passive aggressive tone and the major started to cuss him out so he just left. Me and my family decided to start leaving because our food was cold and they were out of a lot of their condiments. Then, as we were leaving a DoorDash customer try standing up for them without knowing what happened but as soon as we started to walk out the door, the manager remembered something under her breath. My grandpa and grandma could not hear what she said, but I heard every word and would suggest anyone else who wants to go there don’t the manager has no respect for customers and it is very rude!
  • JE
    jessica evans
    Oct 28, 2025
    1.0
    DO NOT EAT HERE!!!!!! I sure wish we would have read the reviews before we stopped here. It was horrible. Spend $24 just to throw 90% of it away. I wouldnt even feed this to my dogs. The spicy chicken combo wasnt Even a spicy chicken. They put pickles on it and the tomatoes and lettuce was to the point of needing to be thrown away not severed to anyone.My husband's hamburger was soggy and disgusting. The fries where actually hot but so much salt on them that you couldn't even eat them. I would never eat here again even if I was starving. Do yourself a favor and RUNNNNNN do not eat here.
  • NG
    Nicholas G
    Oct 28, 2025
    1.0
    Sarah clearly hates her job and takes it out on customers. She also doesn’t know how to apply coupons, and is unwilling to learn or admit her mistakes. Very strongly recommend the Wendy’s on Hoke
  • DW
    D Wollam
    Oct 20, 2025
    1.0
    Picked up a single w cheese combo & second sandwich. The burger and fries were pitiful. Dried out bun, tepid burger and cold limp fries. Terrible every time I’ve gone to this location.

Frequently Asked Questions About Wendy's

Is S Main St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.