Dunkin'

3.6
255 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Englewood, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
849 S Main St, Englewood, OH
45322, United States

Hours

Reviews

3.6
255 reviews
5 stars
125
4 stars
35
3 stars
20
2 stars
12
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences vary significantly, with some praising friendly staff and quick service, while others report rude interactions and incorrect orders.

Inconsistency

Many customers noted inconsistency in order accuracy and food quality, with frequent complaints about wrong items and poor taste.

Staffing Issues

Several reviews mention understaffing leading to slow service and closed dining areas, particularly during peak hours.

Cleanliness

The location is generally described as clean, with some positive remarks about the atmosphere and holiday decorations.

Management Changes

Feedback indicates a decline in service quality and consistency following a change in management, with some customers expressing disappointment.
  • DW
    D W.
    6 days ago
    2.0
    The customer service is horrendous. I had 3 team members look right at me all walk past me. I needed To be serviced due to my refresher tasting only like green tea when I purchased a dragonfruit refresher with green tea. No smiling or greetings when I came in and they saw I had my drink in my hand waiting to be assisted. The bacon was very chewy as well.
  • SS
    Stephen
    Nov 14, 2025
    5.0
    Nice, clean Dunkin'. Friendly and prompt service.
  • KH
    Kylynn Hoover
    Nov 13, 2025
    1.0
    i waited 45 mins for my drink and i finally asked if they were working on it and then she told the girl who was making the lattes and they were laughing at me and talking bad about me and then they handed me the complete wrong drink so i was like “oh that’s not mine” and then the other girl was so so rude to me and was like “yes it is” and i was like it was supposed to be hot but it’s okay and then i left crying, not sure why the people there act so disrespectful for no reason.
  • LZ
    Lauren Zelenske
    Oct 30, 2025
    5.0
    Went through the drive-through at 4:45 on 10/30/25. I was informed that I might have to wait longer for my food because they were understaffed and trying to figure out how to make it. The girls were super nice and the service was great and really fast. Faster than some other locations I’ve been to. I think one of the girls’s name was Kayla. I saw them move around and take orders and you could tell they were all doing their best and they had great attitudes. They seriously deserve a raise.
  • RG
    Reginald Graham
    Oct 29, 2025
    5.0
    Brittany Made My First Visit Unforgettable! I stopped by the Dunkin’ on South Main in Englewood, and Brittany made the whole experience top-tier. It was my first time trying Dunkin’, and she greeted me with a smile, helped me pick out my drink, and made me feel like family. The Butternut Pecan Latte she recommended hit the spot, and her positive energy made my day. If every customer had a Brittany, Dunkin’ would never have a bad review. Give this woman her flowers she’s the reason I’ll be back!

Frequently Asked Questions About Dunkin'

What are the holiday seasonal drinks available at Dunkin' Englewood, OH?

You can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season at Dunkin' in Englewood, OH.

What are the operating hours of Dunkin' located at 849 S Main St, Englewood, OH?

Dunkin' Englewood is open Monday through Thursday and Saturday from 4:00 AM to 8:00 PM, Friday from 4:00 AM to 4:30 PM, and Sunday from 5:00 AM to 8:00 PM.