Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.5
400 reviews
5 stars
171
4 stars
76
3 stars
25
2 stars
23
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, unresponsive management, and issues with order accuracy.
Order Fulfillment
Many customers experienced problems with order accuracy, including missing items, incorrect orders, and long wait times for both pickup and delivery.
Food Quality
Feedback on food quality was mixed, with some praising the pizza while others reported issues like burnt food, cold items, and incorrect preparation.
Cleanliness
Several customers noted cleanliness issues in the dining area and food preparation practices, raising concerns about sanitation.
- ZCZach croweDec 28, 20251.0Horrible customer service. Staff were rude and combative.
- TCTheresa CarterDec 25, 20254.0Everything was good, except the delivery driver brought me someone else’s order. And since he didn’t offer to fix it, I had to go and pick up another order
- BABradley ArthurDec 7, 20251.0Worst customer service ever. The lady had a very bad attitude. It was apparently my fault that she entered the credit card numbers wrong. Never told me my total. Hung up very fast. I will not order from them again. I was a General Manager for Donatos in Columbus area and would not have her answering my phones.
- VHV HubbardNov 15, 20255.0Very nice employee...mmy food was hot and fresh md it was on some late night stuff I really enjoyed it
- TBTHE BOSSOct 25, 20253.0Staff was great Place looks great But I think they could put more olives
Frequently Asked Questions About Donatos Pizza
What types of pizza does Donatos Pizza specialize in?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, with specialities including Pepperoni Pizza and Thin Crust Pizza.
What are the dining hours for Donatos Pizza?
Donatos Pizza is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday. The dine-in service reopens on June 30, 2024.
Does Donatos Pizza offer delivery and pickup options?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is Donatos Pizza family-friendly and accessible?
Yes, Donatos Pizza welcomes families and includes features such as wheelchair-accessible entrances, restrooms, and high chairs.
Can I order Donatos Pizza ahead using a mobile app?
Yes, you can order Donatos Pizza ahead using their iOS app or Android app available through the App Store and Google Play.
What are some nearby places I can visit before or after dining at Donatos Pizza?
Nearby places include Great Clips for haircuts and styling, Luminous 2 Nails Spa for nail care, and Starbucks for coffee and snacks, offering convenient options before or after your visit to Donatos Pizza.
Are there convenient stores and gas stations near Donatos Pizza for quick stops?
Yes, nearby you can find Kroger supermarkets, Marathon gas station, and Union Food and Gas for groceries and fuel needs.
Where can I find medical services close to Donatos Pizza?
The Little Clinic is located nearby, offering walk-in clinic services and family practice care for your medical needs.
Does Donatos Pizza have any special promotions or featured messages?
Yes, Donatos Pizza currently has a featured promotion where you can add a side for just $5.