Donatos Pizza

3.5
397 reviews
Gotta love more™.
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Business Details

811 Union Boulvard, Englewood, OH
45322, United States
(937) 832-9999
https://www.donatos.com
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About

Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
811 Union Boulvard, Englewood, OH
45322, United States

Hours

Reviews

3.5
397 reviews
5 stars
171
4 stars
74
3 stars
25
2 stars
24
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, including difficulty reaching management.

Food Quality

Inconsistent food quality was noted, with complaints about burnt pizzas, cold food, and missing items.

Staff Performance

While some customers praised the staff for being friendly and helpful, others reported rudeness and unprofessional behavior.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and food preparation practices.

Delivery Problems

Many customers experienced delays in delivery times, with some orders arriving cold or not at all.
  • VH
    V Hubbard
    Nov 15, 2025
    5.0
    Very nice employee...mmy food was hot and fresh md it was on some late night stuff I really enjoyed it
  • TB
    THE BOSS
    Oct 25, 2025
    3.0
    Staff was great Place looks great But I think they could put more olives
  • JT
    Jon Thouvenelle
    Sep 2, 2025
    5.0
    Delivery was prompt and the manager assisted me via telephone because I mistakenly ordered pizza for pickup instead of delivery.
  • TW
    tim whalen
    Aug 29, 2025
    1.0
    Pick up order time was 5:54. Get to location at 5:50. I'm early, so they have me several other cars pull up. End up waiting 30mins parked waiting for my order received it at 6:27pm. Should have just placed my order for another location and drove further away and still had my food and been back home before I received it at the Englewood location. They parked so many cars the didn't even know who's order was who's. Pizza wasn't even hot. No apologie for the wait or anything. Avoid we not be returning.
  • CB
    Craig S. Barnett
    Aug 28, 2025
    1.0
    I ordered a large pepperoni pizza and some cheesy bread. The pizza was fine but the bread was burned...BLACK! I called the restaurant and the manager told me I needed to take my concern to Door dash. I understood, but they cooked it. Why would they let burned food leave the restaurant? That's bad business. I wish I could post a picture here but I will on Facebook and IG.
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Frequently Asked Questions About Donatos Pizza

What types of pizza does Donatos Pizza specialize in?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, with specialities including Pepperoni Pizza and Thin Crust Pizza.

What are the dining hours for Donatos Pizza?

Donatos Pizza is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday. The dine-in service reopens on June 30, 2024.