Dairy Queen Grill & Chill

3.7
913 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
29 N Main St, Englewood, OH
45322-1326, United States

Hours

Reviews

3.7
913 reviews
5 stars
409
4 stars
206
3 stars
95
2 stars
58
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Ice Cream Quality

Frequent complaints about the ice cream being too soft or runny, with many customers expressing frustration over not being able to order ice cream.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and food prep areas.

Food Quality

While some customers enjoyed the food, others reported issues with incorrect orders and food quality.

Staff Friendliness

A few positive mentions of friendly staff, but overall, the service experience was inconsistent.
  • JH
    Jean “Nana” Harbin
    6 days ago
    4.0
    I bought my friends 60th birthday cake from here. She loves them and the prices aren't bad.
  • BB
    Brandon Black
    Oct 22, 2025
    1.0
    Went through drive through no one answered was there for a couple minutes. Then banged on the window and now one answered so I went in and tried to order and they were to busy on there phone. I don’t recommend this Dairy Queen at all, take a few more min and go to Vandalia.
  • VC
    Vicky Coffman
    Oct 18, 2025
    4.0
    Ppl really nice.
  • BB
    Bonnie Bozovich
    Oct 5, 2025
    1.0
    Worst experience ever at a Dairy Queen. They have no idea what they’re doing with coupons and are horrible at customer service. Last time we ever go here. Train your people better and don’t give high school students a manager position.
  • IA
    Isaiah Ash
    Sep 8, 2025
    2.0
    Meh. Its not that great. Been twice. First time was ok but wish i had a tray because the tables were dirty. . Second time the food was bad enough i threw it away and went somewhere else to eat.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Englewood, OH offer?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill in Englewood?

The Dairy Queen in Englewood is open from 10:30 AM to 9:30 PM Monday through Saturday, and from 11:30 AM to 9:30 PM on Sundays. On Halloween (October 31), it closes earlier at 6:00 PM.