When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Elyria Chestnut Commons Dr. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
While many customers praised the wings for being flavorful and well-cooked, several reviews noted issues with food quality, including greasy wings and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including slow service, inattentive staff, and incorrect orders, leading to significant customer dissatisfaction.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Positive Staff Interactions
Despite the negative feedback, some customers mentioned friendly and helpful staff, particularly highlighting individual employees who provided excellent service.
CG
Crystal Guide
4 days ago
4.0
Really like the food, service was great! + Food was done quick but nice!
KM
Kelly Mullenax
5 days ago
5.0
Great wings!
SL
Sharon Lackey
Feb 21, 2026
5.0
I am always surprised at the outstanding level of service I receive whenever I die in here. The employees are always so incredibly friendly and the management staff goes above and beyond to provide outstanding service to every customer. The food is amazing with a wide variety of sauces to choose from from mild to wild.
AA
Ariel
Jan 24, 2026
2.0
Food is fine, but the same counter worker in the afternoon is always extra slow like he thinks it’s funny. He’s on his phone, moves on purpose, and ignores pickup orders that are already ready. It’s annoying having to deal with the same thing every time.
AW
alpha wolf
Jan 15, 2026
1.0
Made an online delivery order at 1130 pm on January 14th. Food was supposed to arrive at 12:12. I never got my food. And apparently my order was refunded so now I have to wait 7 to 10 business days for my money back. If your employees are going to be lazy and not make an order just cuz it’s the last half hour of there shift you shouldn’t have said employees. Or at least turn off the online delivery orders. I worked in fast food from 18 to 20 years old I know how the shit works. Very disappointed and upset. I love wingstop but this has left a sour taste in my mouth I don’t think I will
Be returning
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings are available at Wingstop Elyria Chestnut Commons Dr?
Wingstop Elyria Chestnut Commons Dr offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Elyria Chestnut Commons Dr?
Wingstop is open from 10:30 AM to midnight Sunday through Thursday, and from 10:30 AM to 1:00 AM on Friday and Saturday.
Does Wingstop Elyria Chestnut Commons Dr offer delivery and pickup services?
Yes, they provide in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through available at Wingstop Elyria Chestnut Commons Dr?
No, Wingstop Elyria Chestnut Commons Dr does not have drive-through service.
What payment methods are accepted at Wingstop Elyria Chestnut Commons Dr?
They accept American Express, Discover, MasterCard, and Visa credit cards.
How can I order food online from Wingstop Elyria Chestnut Commons Dr?
You can order online for carryout or delivery via their website or the Wingstop app available on iOS and Android.
What are some nearby places of interest around Wingstop Elyria Chestnut Commons Dr?
Nearby places include Verizon, Rubin's Restaurant, GameStop, and Romeo's Pizza among others, providing options for shopping, dining, and entertainment.
Can I visit other restaurants nearby after dining at Wingstop Elyria Chestnut Commons Dr?
Yes, nearby restaurants like Rubin's Restaurant and Romeo's Pizza offer additional dining choices close to Wingstop.
Are there convenient stores or pharmacies near Wingstop Elyria Chestnut Commons Dr for quick errands?
Yes, Discount Drug Mart, Walmart Pharmacy, and Sheetz convenience store are nearby for your shopping and pharmacy needs.
Where can I find entertainment or shopping options near Wingstop Elyria Chestnut Commons Dr?
GameStop and Chestnut Commons - GameStop provide video games and entertainment, and Mattress Firm and Sleep Outfitters offer furniture shopping options nearby.
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