Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
740 reviews
5 stars
273
4 stars
175
3 stars
120
2 stars
42
1 star
130
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported cold, stale, or poorly prepared food, including cold burgers and fries, and issues with freshness.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted that the restaurant was dirty and poorly maintained, with complaints about the dining area and bathrooms.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and overall lack of attention to detail in fulfilling requests.
Positive Experiences
Some customers praised specific staff members for their friendliness and good service, indicating that there are positive experiences to be had.
- ZHZoë HuntOct 27, 20251.0If I could give this place 0 stars I would I don’t know what it is so hard about getting food people ask for right. I think about giving the benefit of the doubt I’ve worked in fast food it’s not easy and because we’re human we make mistakes but there should be no reason you read back on your screen and say everything I didn’t want but make food wrong. I don’t understand why people are so half ass theses days!
- ABAmanda BradleyOct 14, 20251.0What a joke! Cold burgers and cold stale fries! Drive thru worker distracted and had no clue what he was doing. Asked for salt and ketchup and got neither . Absolutely terrible 😞
- SHSophia HAug 26, 20254.0Sauced Chicken nuggets were old tasting. Not much sauce.
- GBGeorgie BroskyAug 9, 20252.0Dirtiest Wendy's. Know this, it's not going to change! This Wendy's has been nasty since 6 months after it was built. I'm guessing that was 6ish years ago... It's been dirty and filthy ever since lol.
- DBDonald BrewerAug 2, 20253.0Went there in late evening service was fast but the food was cold one could tell that it was made earlier and was not as fresh as they say on the commercials.
Frequently Asked Questions About Wendy's
Is 680 Sheffield Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Elyria, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Elyria, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (440) 412-9593.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 680 Sheffield Wendy’s serve breakfast?
Yes, this Wendy’s location in Elyria, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 5200 Abbe Road, Elyria?
The drive-thru is open daily from 6:30 AM to midnight (00:00).
Does this Wendy's location offer breakfast options?
Yes, this Wendy's in Elyria serves breakfast, including combos, croissants, biscuits, sandwiches, coffee, and sides.
Is there a delivery option available at this Wendy's?
Yes, delivery is available. You can check if delivery is available near you using the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (440) 412-9593 or reach out to Wendy's Customer Care team via Live Chat or message through their Contact page. Feedback can also be provided through their Customer Satisfaction Survey using your receipt details.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details are available on order.wendys.com or the mobile app once you select this location. Nutrition and allergen info is also available in-restaurant.
Are there any nearby healthcare facilities close to Wendy's at 5200 Abbe Road?
Yes, nearby healthcare facilities include Lorain Orthopaedics (Elyria Office), Cleveland Clinic - Lorain Orthopaedics, Med-Wise Senior Health Center, and Lorain County VA Clinic.
What other fast food restaurants are near this Wendy's location?
Nearby fast food options include another Wendy's location and Subway, providing customers with variety in quick dining choices.
Are there any local retail or service stores near Wendy's that customers might visit?
Yes, nearby places include Discount Drug Mart (pharmacy and grocery), Litehouse Pools & Spas, Blue Rhino Propane Exchange, Petvalu pet store, and Dollar General for various shopping needs.
How can nearby points of interest benefit customers visiting Wendy's?
Customers can combine visits by enjoying a meal at Wendy's before or after appointments at nearby medical centers or shopping at local retail stores, making their errands more convenient.