Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,398 reviews
5 stars
573
4 stars
315
3 stars
199
2 stars
101
1 star
210
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and frequent mistakes with orders.
Food Quality
Many reviews mentioned cold, soggy, or poorly prepared food, with some customers expressing disappointment in the taste.
Management Problems
Several customers criticized the management for poor customer service and lack of accountability.
Order Accuracy
A recurring theme was the failure to fulfill orders correctly, with missing items and incorrect food being common complaints.
Cleanliness
Customers noted that the restaurant's cleanliness was lacking, with dirty tables and areas reported.
- MSMargie stasikNov 3, 20255.0I find that when they started adding Oreo cookies to their frosties that have increased my visits. The staff is compassionate and helpful. When I found a man who appeared in distress, leaning against their building, I brought him into the building. I eventually alerted their manager. She came out to our location, and we discussed his status. The person was not speaking, but able to follow some instructions. When I said I was calling 911, he ran away. The manager called the Police for me. I knew the person's name because he was wearing a hospital ID band with the prior day's date. The manager/supervisor was wonderful.
- SFSissy FishyOct 30, 20251.0So um, I’ve gotten food from this place many times and it’s all been bad, this is just the icing on the top. I don’t get what’s so hard about making food, all yall gotta do is cooking the frozen meat then put it together. Crazy.
- CJCeecee JohnsonOct 26, 20251.0Go at night the young manager Christina always says she can't make my order correctly then she can't refund never seen such things racism or just laziness 🤔asked for no salt still salt
- MPMary PattersonOct 19, 20251.0Everytime I come to this Wendy’s the drive thru is super slow and I always ask for condiments and pay for them and NEVER get them. I get all the way home and they put my chili cheese fries in the bag sideways so they were standing up straight and they spilled all over the bag and I only found out when I went to take bag in house and the bottom of the bag gave out and spilled chili all over my car seats. Cool. Won’t be back
- WMWilliam MillarOct 11, 20251.0Me and my girlfriend both went here to get something to eat for the night and after getting home (15-20 minutes later) we checked our food and it was all soggy, cold and dry and so when we went back up there the night time manager there was cussing, yelling, and being absolutely rude to me and my girlfriend tonight, then the manager kept on telling us that after an hour ofcourse your food is going to be cold then after like 10-15 minutes of trying to tell her that we just want our food remade she kicked us out of "her" drive-thru. P.S. Don't go to this one they absolutely suck and don't know how to properly treat their customers.
Frequently Asked Questions About Wendy's
Is 657 Cleveland St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Elyria, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Elyria, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (440) 365-8805.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 657 Cleveland St Wendy’s serve breakfast?
Yes, this Wendy’s location in Elyria, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 525 Cleveland St., Elyria, OH?
The drive-through is open daily from 6:30 AM to 2:00 AM.
Does Wendy's at 525 Cleveland St., Elyria serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online for delivery or takeout?
You can order online via the Wendy's app or at order.wendys.com by selecting the Elyria, OH location.
What payment options does Wendy's at this location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What are the dining options available at this Wendy's?
This Wendy's offers dine-in, drive-thru, takeout, and delivery where available.
Is Wendy's at 525 Cleveland St. currently open and operating?
Yes, Wendy's is open to serve customers both in-restaurant and via the drive-thru and delivery.
How can I contact Wendy's at 525 Cleveland St. for questions or feedback?
You can call them directly at (440) 365-8805 or contact customer care via the website or phone number 888-624-8140.
Are there fast food restaurants near Wendy's at 525 Cleveland St., Elyria?
Yes, nearby fast food options include another Wendy's location, Subway, and E Town Pizza.
What nearby services are available near Wendy's at 525 Cleveland St.?
Nearby services include Melinda's Mutt Cutts pet grooming, Uncle Al's Pizzeria, and Black River Archery and Indoor Range for sporting goods.
Can the nearby Subway help customers find the Wendy's location?
Yes, customers can use nearby landmarks such as Subway to easily locate Wendy's at 525 Cleveland St., Elyria, OH.