I want to file a serious complaint about my experience at Taco Bell. The food I received was absolutely disgusting it was cold, hard, and nowhere near fresh even though I specifically asked for fresh food. On top of that, the workers were extremely rude. They kept giving me dirty looks, had nasty attitudes the entire time, and were being straight-up disrespectful, which made me feel completely uncomfortable.It also took almost 20 minutes just to get my order, and when I finally got my food, it was wrong. When I went back to get it fixed, I saw another customer complaining about his messed up order too and instead of just correcting it, the manager actually called the police on him. What a complete mockery of customer service.
JK
Jason Kronen
Oct 23, 2025
1.0
Swung by this morning at 8am
When I pulled in the parking lot 2 staff members were smoking in the double door area. When I got outta my truck they locked the door and booked it inside. That was nice
JR
Jason Roberts
Oct 18, 2025
1.0
Doesn’t really open at 7
BB
B
Sep 24, 2025
1.0
Girl at the drive thru with the colorful glasses frames and curly hair is rude and has no customer service! No hello, no thank you, no have a nice day! Just silence and snatched my card. Horrible attitude. Wish I would have gotten her name
JT
Jessica Treadway
Sep 21, 2025
5.0
The nice girl at the window, I believe her name was Deborah was very sweet.
What are the Taco Bell location's regular dining hours in Elyria, OH?
Taco Bell in Elyria, OH is open daily with hours from 7:00 AM to 2:00 AM Monday through Thursday, 9:00 AM to 3:00 AM on Friday and Sunday, and 7:00 AM to 3:00 AM on Saturday.
Does this Taco Bell have a drive-through and what are its hours?
Yes, this Taco Bell location offers a drive-through service open Monday through Thursday from 7:00 AM to 2:00 AM, Friday from 9:00 AM to 3:00 AM, Saturday from 7:00 AM to 3:00 AM, and Sunday from 9:00 AM to 2:00 AM.
Can I order Taco Bell online and skip the line?
Yes, you can order online and skip the line by visiting their featured message link which offers online ordering.
What payment methods are accepted at this Taco Bell?
Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Does Taco Bell offer takeout, delivery, and dine-in services?
Yes, this Taco Bell location offers takeout, delivery, and dine-in services for customer convenience.
Where is this Taco Bell located?
The Taco Bell is located at 1551 W. River Rd N, Elyria, OH 44035, United States.
What are some nearby restaurants where I can eat before or after visiting Taco Bell?
Nearby restaurants include Hunan King Elyria (Chinese cuisine), Applebee's Grill + Bar (American), Olive Garden Italian Restaurant, and Chipotle Mexican Grill. These options offer a variety of dining experiences near Taco Bell.
Are there other fast food or Mexican restaurants near this Taco Bell location?
Yes, nearby you can find another Taco Bell location as well as Chipotle Mexican Grill, both offering fast food and Mexican cuisine options.
What nearby amenities can I visit while in the Taco Bell area?
Nearby amenities include Planet Fitness (gym and health spa), Huntington Bank ATM (Drive-Up), and local nail salons like R & K Nails and Vanity Nails for personal care services.
How can I contact this Taco Bell or find more information online?
You can call Taco Bell at +1 440-366-3760 or visit their website at https://locations.tacobell.com/oh/elyria/1551-w--river-rd-n.html for more information.