Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Elyria Subway® Restaurant at 38505 Chestnut Ridge Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers generally praised the freshness and taste of the food, although some reported issues with incorrect orders and declining quality.
Service Issues
There were multiple complaints about poor service, including indifferent staff, long wait times, and rude behavior from employees.
Cleanliness
While some customers noted that the restaurant was clean, others reported unsanitary conditions, particularly in the bathrooms.
Coupon Policy
Many customers expressed frustration over the refusal to accept coupons, which negatively impacted their experience.
Staff Friendliness
Some reviews highlighted friendly and helpful staff, while others mentioned rude or unprofessional behavior.
MV
Matthew Valatka
Dec 22, 2025
5.0
Food is always fantastic and fresh
HW
Harriet West-Moore
Aug 22, 2025
1.0
Ordered a meatball boss sandwich and it was totally cold! I called the store, the staff acted indifferent to my complaint and wouldn't give the number to the corporate headquarters due to it being a "private" number. I will never go back to that particular subway store again.
TF
Traci Fraze
Feb 6, 2022
1.0
cheap with the toppings and they don't make the sandwiches right, do to a cheap owner, owner told employees to take a slice of cheese off my wrap saying it only got 1 triangle... which is not the case! Do own a franchise restaurant if your not going to make the sandwich the right way, your giving subway a bad name. So now I only go to she subway on 4th street by puffers.. they do it right and their toppings are always fresh.
This Subway is located at 38505 Chestnut Ridge Rd, Elyria, OH 44035, United States.
What are the operating hours of this Subway restaurant?
The restaurant is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Subway offer catering services at this location?
Yes, catering services are available at this Subway location to help with your event needs.
Can I order food online or through an app from this Subway?
Yes, you can order quickly and easily via the Subway app or online through their menu and order URLs.
Does this Subway offer delivery and in-store pickup options?
Yes, customers can choose both in-store pickup and delivery options for their orders.
Is dine-in available at this Subway restaurant?
Yes, this location serves dine-in customers, allowing you to enjoy your meal on-site.
What types of meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner, providing meal options throughout the day.
What are some nearby places I can visit after dining at Subway?
Nearby places include Westridge Pizza and Uncle Al's Pizza if you want to try more varieties of pizza, as well as Rita's Italian Ice & Frozen Custard and Hershey's Ice Cream 'n More for desserts.
Are there any nearby services like tattoo shops close to Subway?
Yes, MoInk and Illustrators Tattoos are nearby tattoo and piercing shops you might want to check out.
What nearby locations can help customers after visiting Subway, like storage or rentals?
Close to Subway you can find U-Haul Neighborhood Dealer for truck rentals and A-Affordable Self Storage for storage facilities, which can be useful for moving or storing belongings.