Subway

3.9
265 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Elyria Subway® Restaurant at 38505 Chestnut Ridge Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
38505 Chestnut Ridge Rd, Elyria, OH
44035, United States

Hours

Reviews

3.9
265 reviews
5 stars
123
4 stars
67
3 stars
32
2 stars
19
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the food, although some reported issues with incorrect orders and declining quality.

Service Issues

There were multiple complaints about poor service, including indifferent staff, long wait times, and rude behavior from employees.

Cleanliness

While some customers noted that the restaurant was clean, others reported unsanitary conditions, particularly in the bathrooms.

Coupon Policy

Many customers expressed frustration over the refusal to accept coupons, which negatively impacted their experience.

Staff Friendliness

Some reviews highlighted friendly and helpful staff, while others mentioned rude or unprofessional behavior.
  • MV
    Matthew Valatka
    Dec 22, 2025
    5.0
    Food is always fantastic and fresh
  • HW
    Harriet West-Moore
    Aug 22, 2025
    1.0
    Ordered a meatball boss sandwich and it was totally cold! I called the store, the staff acted indifferent to my complaint and wouldn't give the number to the corporate headquarters due to it being a "private" number. I will never go back to that particular subway store again.
  • TF
    Traci Fraze
    Feb 6, 2022
    1.0
    cheap with the toppings and they don't make the sandwiches right, do to a cheap owner, owner told employees to take a slice of cheese off my wrap saying it only got 1 triangle... which is not the case! Do own a franchise restaurant if your not going to make the sandwich the right way, your giving subway a bad name. So now I only go to she subway on 4th street by puffers.. they do it right and their toppings are always fresh.

Frequently Asked Questions About Subway

Where is this Subway location situated?

This Subway is located at 38505 Chestnut Ridge Rd, Elyria, OH 44035, United States.

What are the operating hours of this Subway restaurant?

The restaurant is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.