Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Elyria Subway® Restaurant at 38505 Chestnut Ridge Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
264 reviews
5 stars
122
4 stars
67
3 stars
32
2 stars
19
1 star
24
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied significantly, with some praising friendly and efficient staff, while others reported rude behavior and long wait times.
Food Freshness
Many customers appreciated the freshness of the ingredients, but there were complaints about inconsistent quality and issues with specific items being unavailable.
Coupon Acceptance
Numerous reviews expressed frustration over the refusal to accept coupons, leading to dissatisfaction and a decision to take business elsewhere.
Cleanliness
While some customers noted that the restaurant was clean, others reported unsanitary conditions, particularly in the bathrooms.
Order Accuracy
There were mixed reviews regarding order accuracy, with some customers receiving their orders correctly while others experienced significant mistakes.
- HWHarriet West-MooreAug 22, 20251.0Ordered a meatball boss sandwich and it was totally cold! I called the store, the staff acted indifferent to my complaint and wouldn't give the number to the corporate headquarters due to it being a "private" number. I will never go back to that particular subway store again.
- JCJen CalogerasJul 14, 20255.0Forgot to write a review on this but went here a few days ago and got the BEST service! Worker was very nice and polite, did a great job making the food 10/10!
- JKJoshua KlingerJun 13, 20254.0Probably one of the better subways I've been to. Bread was super fresh, it made the entire building smell great. They put the perfect amount of meats and extra toppings on it. The girl at the register was super kind. Place was very clean.
- MSMark SlagleJun 26, 20185.0What can I say about Subway that you already don't know always get greeted with a smile very friendly workers
- TTTKAug 17, 20134.0Usually a courteous crew. They get pretty busy, especially evenings and weekends, and it can take quite a while to get through the line.
Frequently Asked Questions About Subway
Where is this Subway location situated?
This Subway is located at 38505 Chestnut Ridge Rd, Elyria, OH 44035, United States.
What are the operating hours of this Subway restaurant?
The restaurant is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Subway offer catering services at this location?
Yes, catering services are available at this Subway location to help with your event needs.
Can I order food online or through an app from this Subway?
Yes, you can order quickly and easily via the Subway app or online through their menu and order URLs.
Does this Subway offer delivery and in-store pickup options?
Yes, customers can choose both in-store pickup and delivery options for their orders.
Is dine-in available at this Subway restaurant?
Yes, this location serves dine-in customers, allowing you to enjoy your meal on-site.
What types of meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner, providing meal options throughout the day.
What are some nearby places I can visit after dining at Subway?
Nearby places include Westridge Pizza and Uncle Al's Pizza if you want to try more varieties of pizza, as well as Rita's Italian Ice & Frozen Custard and Hershey's Ice Cream 'n More for desserts.
Are there any nearby services like tattoo shops close to Subway?
Yes, MoInk and Illustrators Tattoos are nearby tattoo and piercing shops you might want to check out.
What nearby locations can help customers after visiting Subway, like storage or rentals?
Close to Subway you can find U-Haul Neighborhood Dealer for truck rentals and A-Affordable Self Storage for storage facilities, which can be useful for moving or storing belongings.