At Papa Johns Pizza in Elyria, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Elyria pizza for any occasion. Call us for pizza delivery in Elyria or stop by 811 Chesnut Commons for carryout to order the best pizza in Elyria, along with breadsticks, wings, and more!
Many customers reported issues with incorrect orders, including missing items and wrong toppings.
Customer Service
Feedback on customer service was mixed; some praised staff for being friendly and helpful, while others criticized rude behavior from management and delivery drivers.
Food Quality
The quality of food varied significantly, with some customers enjoying the pizza and others complaining about undercooked or poorly made items.
Delivery Issues
Several reviews highlighted problems with delivery, including late arrivals and drivers behaving unprofessionally.
Consistency
Customers noted inconsistency in food preparation and service, with some visits being excellent while others were disappointing.
HB
Heidi Belfiore
Nov 4, 2025
5.0
Pizza is so good, and so is the pepper they put in the box. Also got wings, Chipotle and naked or plain or whatever they call them, annnd very good too, and don't pass on the knots either. They have great offers and specials.
DD
Dusti Dobbins
Oct 5, 2025
1.0
Ordered buffalo wings, they came plain. They forgot our pop. Also, oreos do not come with icong, as advertised. When i called to get our issues resolved, the manager was RUDE and didn't care that THEY messed up.
MK
Marie Kubow
Sep 10, 2025
5.0
these comments on here I just want to say we do fix orders and we make mistakes like anyone but we always take accountability and fix them papa John’s is amazing, please give us another try I promise you won’t regret it .
TB
Tom Basham
Aug 29, 2025
1.0
I've always loved Papa John's growing up but my most recent order will be my last. I ordered a large "the works" pizza and two cheesy bread orders - one was to be bacon and jalapeno. I received a cheesy bread and a bacon cheesy bread, with no jalapeno. The pizza sauce dips were sour and made my whole family sick. The pizza itself was just as uncooked as a lunchables. All for $56?? No, no. Never again
CT
Cassandra Thompson
Aug 24, 2025
5.0
The past few visits at this location have been top tier!! Delicious and yummy!! Made to perfection 👌 even the staff are amazing 👏 wish they had sandwiches though 😋 but still one of my top 5 pizza places that are a reasonable price.