Panera Bread

3.8
733 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Elyria is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
38295 Chestnut Ridge Road, Elyria, OH
44035, United States

Hours

Reviews

3.8
733 reviews
5 stars
352
4 stars
154
3 stars
70
2 stars
51
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude staff and poor service, particularly in the drive-thru.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Mixed reviews on food quality, with some praising specific items while others criticized freshness and portion sizes.

Pricing

Customers consistently noted that prices are high relative to the portion sizes and quality of food.

Cleanliness

Reports of unclean dining areas and inadequate maintenance, impacting overall customer experience.
  • MK
    Madison Kocsis-Ramos
    Dec 28, 2025
    1.0
    I rarely write reviews but I’m so over this Panera. Every time I go I am met with rude staff, food is never done on time, and my order is always incorrect. This evening I ordered in the app around 5:30PM and set my pickup time for 7:30PM. Got there when my food was due to be done, but wasn’t even started once I arrived. I decided to go in and wait for it. Staff was loud and obnoxious in the kitchen and just glanced at me, didn’t ask if I had an order or anything. I shrugged it off and waited. Food was finally done at 7:40PM, 10 minutes after it was supposed to be complete. Worker that packaged my food threw my food onto the counter, glanced at me, then walked away without saying anything. I get home to eat and half of my order is wrong. This isn’t the first time this has happened, but it will definitely be the last. Do yourself a favor and just skip over this location, it’s not worth your time.
  • BS
    Ben Stout
    Dec 22, 2025
    5.0
    Great drive through experience. We've been having an extremely bad holidays our cat died on my wife's birthday which was also Thanksgiving. I've been laid off and my wife just had been in the hospital for seizures. She bit her tounge real bad and all she could eat was soups so you guys were the first place we went to while it was snowing. Well they forgot our latte but fixed it at the window and gave us a cookie it was just a nice positive interaction on a day that literally felt like our world was ending. Good soup too got broccoli and the chicken and rice
  • JD
    Joey Donofrio
    Dec 19, 2025
    1.0
    Ordered a smokehouse sandwich no onion, a bread bowl, and a cup of broccoli soup. What we got: Chicken noodle soup that was nothing but broth and 2 noodles. (out of broccoli, almost out of chicken also judging by the lack of chicken and noodle) A smokehouse with onion No bread bowl One of the employees was in the kitchen talking about “this one girl who tried to get me fired” to another employee? Yeesh I’ll stick to north ridgeville Panera this place SUCKS
  • TC
    Tom C
    Oct 25, 2025
    1.0
    If you want horrible customer service and mid food for expensive prices come to panera bread in chestnut commons
  • MW
    Marleenmarcin Watling
    Sep 23, 2025
    1.0
    Waiting for 5 minutes in line with no movement. 4 cars left...me,too.

Frequently Asked Questions About Panera Bread

Does Panera Bread Elyria accept reservations?

No, Panera Bread Elyria does not accept reservations.

What are the opening hours for Panera Bread Elyria?

Panera Bread Elyria is open from 6:30 AM to 9:00 PM Monday through Friday, 7:00 AM to 9:00 PM on Saturday, and 7:00 AM to 8:00 PM on Sunday.