Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service and long wait times, particularly in the drive-thru, with some experiences taking over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Feedback on staff behavior was mixed; while some customers praised friendly employees, others reported rudeness and unprofessionalism.
Food Quality
The quality of food was inconsistent, with complaints about cold or stale items, but some customers noted fresh and hot food on occasion.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices.
TS
Tony Smetana
2 days ago
2.0
Why is it so difficult to put napkins in with the food through the Drive thru?
RW
Rhonda Watkins
3 days ago
1.0
If I could give them a ZERO INWOULD! The manager has walked by me several times and hasn’t said 1 word! Last time I was here she took fries someone brought back and put them back under the warmer. Today, a Dasher asked for so and so’s order (by name) and she gave it to him. When I asked for my patron’s order she gonna make me look at the order number. Then I seen her handling money and go back to dishing up fries with NO GLOVES AND SHE DID NOT WASH HER HANDS! Ewww! Tall, skinny and walks with a limp…that’s her.
JH
Jo Harper
Feb 15, 2026
3.0
Just went through the drive thru, I used my points for a Big Mac but also ordered a double cheeseburger meal. At the first window, the woman didn’t even acknowledge us so we went to the second window thinking she wasn’t taken payment. She ended up having to come up to the front to get my card and we could tell she had an attitude. Then the double cheeseburger was missing from our order so I missed out on my points because of this. Not happy with the service as all.
TT
Trees
Feb 9, 2026
4.0
They have a manager name Naomi who takes mad food home everyday and the lunch shift around 10:30 -11:00 shift is horrible they stuffed all my food in a medium bag and didn't make my two cheeseburgers the correct way after I asked them twice about it and 1 of my cheeseburgers were also missing so I only had 1.couldent check bag correctly because bag so lil
JH
Joey Harubin
Jan 18, 2026
1.0
Yeah went to the this location to pick up a doordash order
Went to the first entrance and the man who was smoking INSIDE the locked entrance told me to go to the other entrance.
Went in and waited, with another Doordasher for 10 minutes while delivery orders sat on the counter and the employees who saw us refused to go to the window
Also while on support there were two other employees smoking inside
Thanks for working so hard guys
What are the delivery hours for McDonald's at 595 Broad St, Elyria, OH?
Delivery is available 24/7, every day of the week.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, it has a drive-thru that's open 24 hours a day, every day of the week.
Can I order McDonald's food online or via a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on Apple App Store and Google Play.
What types of payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's at 595 Broad St offer?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is McDonald's located in Elyria, Ohio?
The address is 595 Broad St, Elyria, OH 44035, United States.
What are some nearby places of interest to McDonald's at 595 Broad St in Elyria?
Nearby places include Savoy Joe Insurance Agency, New Image Sports Bar, Municipal Court, and Old St. John's Church.
Are there other fast food restaurants near this McDonald's location?
Yes, Burger King and Taco Bell are nearby fast food restaurants you might consider before or after your visit.
What legal services are available near McDonald's at 595 Broad St?
Nearby legal service providers include Smith Legal Services, Lorain County Bar Association, Oliver Legal Services, and Christopher Rewak, Rewak Law.
Does this McDonald's participate in any rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
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