McDonald's

3.4
2087 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
595 Broad St, Elyria, OH
44035, United States

Hours

Reviews

3.4
2,087 reviews
5 stars
720
4 stars
385
3 stars
377
2 stars
207
1 star
398

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times in both drive-thru and lobby.

Staff Attitude

Feedback indicated a mix of friendly and rude staff, with several complaints about unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items.

Food Quality

There were numerous complaints about food being served cold, overcooked, or not prepared as requested.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and inadequate bathroom facilities.
  • DR
    David Roman
    Nov 17, 2025
    2.0
    Big Mac meal missing hamburger pattie inside table needed to be wiped down.No iam sorry for the mistake with your Big Mac
  • CI
    Chelsi-Anna Imberi
    Nov 17, 2025
    1.0
    I called to get an emergency job and she told me to wait. Its not about fairness. Its about the fact that we have a finantial emergency and we could lose our home if we cant make rent. Google says that McDonalds as a franchise will give you an emergency job. Do sue this individual for not knowing what she's talking about before telling me off without reading a handbook?
  • MS
    Mo Reece Young Sr
    Nov 4, 2025
    5.0
    Orders always take long to pickup since there understaffed
  • SS
    Shaun
    Nov 1, 2025
    1.0
    Line in drive thru is ridiculous been sitting here for almost 20 minutes for no reason the lady in front me only ordered a coffee and burger it took them 20min to make it like don’t come here it’s not fast food at all it’s turtle food for as slow as they are
  • KV
    Kate Verhoff
    Oct 29, 2025
    1.0
    Its terrible when u have to wait over 20min for a happy meal and 1 snack wrap. I sat there watching workers play on their phones while their drive thru line grew to the street. What ever happened to helping them help is needed to get things moving? Or is it the typical, "thats not my job" mentality because thats what it looked like. Not to mention the food, my daughter's SMALL fry had maybe 10 French fries in it. Just disgusted by this McDonald's, has gone way down hill since this past year. I will avoid this store as much as possible.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 595 Broad St, Elyria, OH?

Delivery is available 24/7, every day of the week.

Does this McDonald's location have a drive-thru, and what are its hours?

Yes, it has a drive-thru that's open 24 hours a day, every day of the week.