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McDonald's

3.4
(2098 reviews)

Business Details

595 Broad St, Elyria, OH
44035, United States
(440) 323-0166
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
595 Broad St, Elyria, OH
44035, United States

Hours

Reviews

3.4
2,098 reviews
5 stars
721
4 stars
386
3 stars
380
2 stars
208
1 star
403

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and long wait times, particularly in the drive-thru, with some experiences taking over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Feedback on staff behavior was mixed; while some customers praised friendly employees, others reported rudeness and unprofessionalism.

Food Quality

The quality of food was inconsistent, with complaints about cold or stale items, but some customers noted fresh and hot food on occasion.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices.
  • TS
    Tony Smetana
    2 days ago
    2.0
    Why is it so difficult to put napkins in with the food through the Drive thru?
  • RW
    Rhonda Watkins
    3 days ago
    1.0
    If I could give them a ZERO INWOULD! The manager has walked by me several times and hasn’t said 1 word! Last time I was here she took fries someone brought back and put them back under the warmer. Today, a Dasher asked for so and so’s order (by name) and she gave it to him. When I asked for my patron’s order she gonna make me look at the order number. Then I seen her handling money and go back to dishing up fries with NO GLOVES AND SHE DID NOT WASH HER HANDS! Ewww! Tall, skinny and walks with a limp…that’s her.
  • JH
    Jo Harper
    Feb 15, 2026
    3.0
    Just went through the drive thru, I used my points for a Big Mac but also ordered a double cheeseburger meal. At the first window, the woman didn’t even acknowledge us so we went to the second window thinking she wasn’t taken payment. She ended up having to come up to the front to get my card and we could tell she had an attitude. Then the double cheeseburger was missing from our order so I missed out on my points because of this. Not happy with the service as all.
  • TT
    Trees
    Feb 9, 2026
    4.0
    They have a manager name Naomi who takes mad food home everyday and the lunch shift around 10:30 -11:00 shift is horrible they stuffed all my food in a medium bag and didn't make my two cheeseburgers the correct way after I asked them twice about it and 1 of my cheeseburgers were also missing so I only had 1.couldent check bag correctly because bag so lil
  • JH
    Joey Harubin
    Jan 18, 2026
    1.0
    Yeah went to the this location to pick up a doordash order Went to the first entrance and the man who was smoking INSIDE the locked entrance told me to go to the other entrance. Went in and waited, with another Doordasher for 10 minutes while delivery orders sat on the counter and the employees who saw us refused to go to the window Also while on support there were two other employees smoking inside Thanks for working so hard guys

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 595 Broad St, Elyria, OH?

Delivery is available 24/7, every day of the week.

Does this McDonald's location have a drive-thru, and what are its hours?

Yes, it has a drive-thru that's open 24 hours a day, every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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