McDonald's

3.4
2095 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
595 Broad St, Elyria, OH
44035, United States

Hours

Reviews

3.4
2,095 reviews
5 stars
724
4 stars
386
3 stars
379
2 stars
207
1 star
399

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, indicating a lack of consistency in fulfilling orders correctly.

Staff Attitude

While some customers praised friendly staff, others reported rude behavior and unprofessionalism, particularly during busy hours.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms, which negatively impacted customer experiences.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
  • AK
    Amanda Kimble
    Dec 17, 2025
    5.0
    I work nights, and stop in here a couple times a month between 11pm-7am. The food is always hot and fresh. My order is always correct. The wait is minimal. And the workers are always really nice!! Ms. Lillian is an absolute ray of sunshine!! Made my morning so much better!!
  • SH
    Sean Harris
    Dec 12, 2025
    1.0
    I always order from here and they do great if you’re in person. Don’t DoorDash from here they always forget stuff and nothing ever changes.
  • AA
    Ariel
    Dec 11, 2025
    3.0
    The food was good and they actually followed the instructions on the order. Everything tasted fine. The problem was the drive-thru. The line was extremely long, and some cars were taking 5–10 minutes each to move. I ended up waiting over 30 minutes just to get through. Good food, but the wait is way too long.
  • AA
    ads
    Dec 4, 2025
    5.0
    After a horrible experience at a different mdonalds 9 minutes away, we came here. The employees were so friendly and joyful, seems like something so little but truly saved us from a miserable rest of our 4 hour drive. We just drove 8 hours, and they truly changed our mood completely!! Also, the food was hot and super good. 2nd window had our drinks ready as soon as we pulled around and our food out in seconds!! Everything was perfect here.
  • MM
    mike mcdaniel
    Nov 24, 2025
    1.0
    Worst mcdonalds ever, whenever you order from them they are always slow, either understaffed or just moving slow. The order is never completely in the bag, even if you pay extra for sauces so you can get enough for your food because they only give you 2 sauces for a 20 piece, they still dont put it in the bag. The drinks are either there or not there. Majority of the time the food is old and stale and cold by the time it gets to you. Its almost like even though you paid for the extra they still think they dont have to put them in the bag so they just dont. Even when you go to the drive through they manage to not put everything in the bag and have you pull to the next window and wait for them to eventually assemble an order for you, and then you have to hope its all in the bag.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 595 Broad St, Elyria, OH?

Delivery is available 24/7, every day of the week.

Does this McDonald's location have a drive-thru, and what are its hours?

Yes, it has a drive-thru that's open 24 hours a day, every day of the week.