Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,525 reviews
5 stars
468
4 stars
268
3 stars
315
2 stars
144
1 star
330
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of orders being handled incorrectly.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, missing items, and poor portion sizes.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and for food preparation, leading to frustration.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty surfaces and trash issues.
- SSShawna3 days ago1.0They shut off mic to outer drive thru when they want to be lazy so everyone leaves the line. They will offer you a free ice cream cone when caught.
- WDWilliam Dale5 days ago1.0Food was not fresh it was stale old not the best place to eat lunch
- JJJeffreyOct 29, 20251.0Sweet lady Denise that works the drive through is such a nice person. The person who bagged my food gets my order WRONG again. Lazy worker. Nasty attitude,
- KMKayla MooreOct 28, 20251.0Im finally reviewing this place after ordering food from here since the day they reopened. I have gotten it quite often but will NEVER go back to this nasty place. Newly remodeled. Most of the people who work are very rude and careless (there is 2 girls who work breakfast that are always so nice.) The food is always disgusting. Bread is usually hard and flakey, meat is so thin and usually burnt, fries are always undercooked and stale. Portion size is horrible. I typically get a small fry and its usually half full (maybe a pinch of them) the mcChicken meat is very thin and chewy with a very tiny amount of brown lettuce. This place should have closed down instead of remodeling.
- JJJustin Hicks (Jay)Oct 22, 20251.0This is the worst place I have ever reviewed... I kept giving chance after chance for them because I get it. It's fast food it's stressful. From the management to employment nothing goes right here. My order is constantly wrong and when I asked to speak to managers multiple times I've been hung up on or they make me seem like the rude customer because they continuously mess up orders. Even when you do talk to them they mess it up again. Like c'mon man. This place I do not recommend to anyone. I even hoped when they rebuilt recently things would get better. Nope. Way worse. This place is chaos.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1010 E Broad St, Elyria, OH?
McDonald's is open 24 hours a day, 7 days a week.
Is the McDonald's drive-thru at this location available all day?
Yes, the drive-thru is open 24/7 every day.
Does McDonald's offer delivery services at this location?
McDonald's provides delivery services, but the delivery option is currently closed every day.
What pickup and delivery services does this McDonald's provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's on E Broad St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does this McDonald's location have a mobile app for ordering?
Yes, you can use the McDonald's App available on both the Apple App Store and Google Play Store for mobile ordering.
Is there free WiFi available at this McDonald's?
Yes, free WiFi service is available at this location.
What nearby places can I visit before or after dining at McDonald's?
Nearby, you can visit O'Reilly Auto Parts for automotive needs, UPS Access Point locations for shipping services, and Speedway for fuel and convenience items.
Are there other food options near McDonald's on E Broad St?
Yes, nearby food options include Taco Mike, Pizza Hut, Laredo Taco Company, Dunkin', Jimmy John's, and No 1 Kitchen.