McDonald's

3.3
1539 reviews
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Business Details

1010 E Broad St, Elyria, OH
44035, United States
(440) 365-6874
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1010 E Broad St, Elyria, OH
44035, United States

Hours

Reviews

3.3
1,539 reviews
5 stars
469
4 stars
270
3 stars
316
2 stars
145
1 star
339

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service.

Food Quality

Many reviews highlighted issues with food being cold, stale, or improperly prepared, contributing to dissatisfaction.

Inconsistency

The performance of this McDonald's location was described as hit or miss, with some customers experiencing good service and fresh food while others faced significant issues.

Management Issues

Several customers expressed frustration with management's handling of complaints and overall restaurant operations, indicating a lack of effective leadership.
  • PP
    Paroxysm
    1 day ago
    1.0
    My family orders McDonalds like twice a month, and this one’s right by us, but I swear I have never had my order done correctly here. Like 30+ orders overtime, every single one of them from this McDonalds have never been right. There is always something made wrong, or missing , or just all around not right. Hate to be one to complain but it’s actually crazy how consistently wrong this place gets my orders. Again, I have never received a complete order from this McDonalds in all of it’s existence.
  • MK
    Meghan Kistemaker
    6 days ago
    1.0
    Terrible customer service. Had a pick up order code and the store said they received the order but it said “conversion failure” and they couldn’t make it. No refund or offer to make things right. I would give this a 0/5 since I never even got my order.
  • QW
    Quincey White
    Dec 30, 2025
    1.0
    Most of the food was good and the workers were very nice, but the nuggets tasted like cigarette smoke.
  • SC
    Snazzy Coins
    Dec 27, 2025
    1.0
    Got my mobile order around midnight. Was greeted fine at the first window. When I got to the second window I waited too long. The person who brought my order didn't greet me at all and gave me dirty looks. Food cold. No napkins in bag for 2 orders. Service about as poor as it gets.
  • DG
    Dylan Gehm
    Dec 20, 2025
    1.0
    Order on the app just to get there and they’re closed and was told they do not know when they will be open. This is not the first time I have ordered thru the app and they are closed.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1010 E Broad St, Elyria, OH?

McDonald's is open 24 hours a day, 7 days a week.

Is the McDonald's drive-thru at this location available all day?

Yes, the drive-thru is open 24/7 every day.