Dunkin'

2.7
473 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elyria, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
905 E Broad St, Elyria, OH
44035, United States

Hours

Reviews

2.7
473 reviews
5 stars
143
4 stars
49
3 stars
32
2 stars
34
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, especially in the drive-thru, with many stating it took excessively long to receive their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong drinks, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor service and unprofessional behavior from employees.

Cleanliness

Several customers noted unsanitary conditions, including dirty restrooms and unclean dining areas, which negatively impacted their experience.

Product Quality

While some customers enjoyed the food and drinks, many expressed dissatisfaction with the quality, mentioning stale items and poorly made beverages.
  • DW
    Dalton WAtring
    5 days ago
    1.0
    Dudeee whoever worked Wednesday November 19th 12:pm should be fired, they take forever with orders and ontop of that they made my food all messed up, sausage egg and cheese sandwich but no egg just sausage and cheese?? And they goofed around while the line was extremely long.. picking on each other and just messing around … horrible crew to be working at that time .. will never go there again
  • DP
    Desiree Peterson
    Nov 11, 2025
    1.0
    Whent yesterday morning around 8 830 amwhy dont they know how to handle a rush took almost a hour to get a coffee and a bagle the service is rude mannager dosnt no how to handle a rush 😑 do better
  • RR
    rohiogerv22
    Nov 10, 2025
    5.0
    Picked up a mobile order shortly before closing time and still received friendly service and a delicious drink :)
  • CC
    Christine
    Nov 3, 2025
    1.0
    The worst location every single time. Slow slow slow rude rude RUDE. Employees don't want to be there. They're actually PO'd you ordered something . You get fast better service with a longer line at McDonalds across the street
  • AA
    aedyn
    Oct 31, 2025
    2.0
    I'm not one to write reviews and be a Karen but omg. Don't order online if you have modifications to make. They always forget the sauce I pay extra for when I order online. I asked for chipotle sauce on my food, went inside to pick it up, no sauce. The first lady i spoke to was nice, I asked if they could please put the sauce on my food, got it back and went out to the car. Only one had sauce now. Had to go back in, ask for sauce on the other one, the worker that made my food was very rude, but she remade both items without me asking her to which helped. Food is always great but a lot (not all) of the workers can be pretty rude.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' store in Elyria, OH?

The Dunkin' store in Elyria, OH is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.