Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
1,366 reviews
5 stars
784
4 stars
325
3 stars
120
2 stars
49
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and missing items in their orders, particularly in the drive-thru.
Food Quality
While many enjoyed the food, there were complaints about incorrect orders, melted ice cream, and reduced portion sizes.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attentiveness.
Positive Experiences
Despite the issues, many customers praised the food quality, especially the ice cream and burgers, and noted friendly staff in some instances.
Cleanliness and Atmosphere
The establishment was described as clean, but some customers mentioned it could benefit from an upgrade to the building and atmosphere.
- KRkatie Rivera4 days ago5.0Excellent, friendly drive through staff! I'm impressed every time I go! Delicious food and ice cream too!
- RIRoy Schneider IINov 11, 20255.0Dairy Queen Blizzard! Who could go wrong!
- APA Traversable PhilosophyNov 2, 20254.0Always the best
- LVLizzie VolandOct 26, 20252.0This is the second day In a row I’ve ordered 2 royal cheesecake blizzards with extra cheesecake. No cheesecake in either (the best part). if I didn’t order via delivery I would’ve taken them back in for a refund. I would like to just get what I’m paying for. Not happy and I love this DQ.
- DCDenise CyrOct 17, 20255.0Love the staff and food. Just don't go during week when kids get of school because the kids get loud and busy
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Elyria, OH?
Dairy Queen Grill & Chill is open from 9:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 9:00 AM to 10:00 PM on Friday and Saturday.
What kind of menu items can I find at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer facilities for families with children?
Yes, it is family-friendly and offers booster seats, high chairs, seating for kids, and restrooms to accommodate families.
Is there drive-thru service available at this Dairy Queen location?
Yes, the Dairy Queen at 641 Hilliard Rd in Elyria offers drive-thru service for your convenience.
Does this Dairy Queen location provide free WiFi?
Yes, there is free WiFi available for customers at this Dairy Queen location.
How can I place an order for pickup at Dairy Queen Grill & Chill in Elyria?
You can place your pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/12680/ for convenient service.
Are there outdoor seating options at this Dairy Queen location?
Yes, outdoor seating is available at the Dairy Queen Grill & Chill on Hilliard Rd in Elyria.
What are some nearby places to visit around Dairy Queen Grill & Chill in Elyria?
Nearby places include Mattress by Appointment furniture store, Kelly's Suds-N-Dry laundromat and pizza restaurant, and Goodwill stores for thrift shopping and antiques.
Where can I find convenient services like pharmacy or convenience stores near Dairy Queen?
Close to Dairy Queen, you can visit Discount Drug Mart for pharmacy and convenience needs, or Circle K for convenience store and gas station services.
Are there any nearby dining options besides Dairy Queen around Hilliard Rd?
Yes, nearby dining options include Angelina's Pizza, China Bay Chinese restaurant, and East of Chicago pizza and chicken restaurant, all great for meals before or after visiting Dairy Queen.