Business Details
About
Mexican Restaurant
Chipotle Elyria-Midway Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,328 reviews
5 stars
684
4 stars
268
3 stars
111
2 stars
68
1 star
197
What are people saying?
AI-generated from recent customer reviews
Food Availability
Customers frequently reported that the location was out of key ingredients like chicken, rice, and guacamole, leading to frustration.
Service Quality
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and disorganized.
Cleanliness
Several customers noted that the restaurant was dirty, with complaints about unsanitary conditions and unclean tables.
Food Quality
There were numerous complaints about the food being bland, poorly prepared, or not fresh, with some customers experiencing food-related issues.
Portion Sizes
Customers expressed dissatisfaction with portion sizes, often feeling they received less than expected for the price paid.
- IBIsabella BennettNov 15, 20251.0This is easily the worst experience I have ever had with any Chipotle, ever. Both bowls were less than halfway full, and tasted mainly of lime juice to the point I could not taste the guacamole. I ordered a side of queso for $1 and they sent like 1 tablespoon, it was barely half the container. The chips were stale, and tje chummichurri tasted like oil and cilantro. The service was fine, everyone was nice, but I just feel cheated, honestly. I paid $36 for 2 bowls, a side of queso, a side of the chimmichurri and a side of chips.
- KKKaylaNov 12, 20251.0While eating my food, I kept smelling the strong scent of a cigarette, I could not figure out where the smell was coming from since no one in my house or anyone near me smoked cigarettes., Finally, after figuring it out, it was the bottom of my chipotle bowl, had actual cigarette marks on it almost like ashes, I was so sick to my stomach. The smell was so strongI had to throw all my food because I’m Almost 6 months pregnant, Super disappointed and will most definitely not be back.
- NCNey CortezNov 12, 20251.0There is almost never white rice, the meat is burned almost always and the treatment of the employees is terrible
- DMDave MihalickSep 22, 20251.0830 and out of Burritos , tomato salsa and not very nice about it, very pushy.
- DHDestiny HiltonSep 22, 20251.0Ordered delivery, items were missing. There resolution for the issues was a coupon for a free drink, that expires. The online customer service is a joke.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Elyria-Midway Crossing?
Chipotle Mexican Grill in Elyria-Midway Crossing is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Elyria?
It is located at 1615 W River Rd N, Lorain, Elyria, OH 44035, USA.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Elyria?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
What type of food does Chipotle Mexican Grill specialize in?
Chipotle specializes in customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does Chipotle Mexican Grill support sustainable and humane food practices?
Yes, Chipotle follows their 'Food with Integrity' principles by sourcing ingredients from farms committed to humane and sustainable practices.
What nearby restaurants can I visit along with Chipotle Mexican Grill?
Nearby restaurants include Olive Garden, Smokey Bones (a barbecue restaurant), and Taco Bell, offering a variety of Italian, barbecue, and fast-food Mexican options.
Are there any fitness or wellness centers near Chipotle Mexican Grill in Elyria-Midway Crossing?
Yes, Planet Fitness is nearby if you're interested in working out before or after your meal, and Ohio Spine and Body offers chiropractic care in the area.
Can I visit any shopping or entertainment venues near Chipotle Mexican Grill?
Yes, Midway Crossing shopping center is close by, offering shopping and concert venue options. Additionally, Hauntville Haunted Houses and Horrorwoods provide entertainment experiences.
How can I contact Chipotle Mexican Grill in Elyria for inquiries?
You can call them at +1 440-324-5723 or email at oh.1192.elyriamidway@chipotle.com for any customer service or ordering questions.