Looking for the best cheesesteaks in town? We've been serving mouthwatering sandwiches since 1986. Our menu boasts a wide selection of cheesesteaks, prepared with steak or chicken grilled to perfection, topped with melted cheese, and toppings prepared just for your meal. Pair a cheesesteak with our delectable Gourmet Fries and a Real Fruit Lemonade. We only use the best ingredients so every bite and sip is packed with flavor. When you're craving a classic cheesesteak, our grill masters will craft an unforgettable meal. Come dine in with us or order online at charleys.com for pickup or delivery. Don't settle for anything less than the best--Charleys Cheesesteaks has the #1 cheesesteak in the world!
Customers frequently reported issues with food quality, including undercooked items, incorrect orders, and lack of seasoning.
Customer Service
Mixed feedback on customer service; while some praised staff for being friendly and helpful, others reported rude interactions and poor service.
Pricing Concerns
Many customers felt that the prices were too high for the quality of food received, with some mentioning misleading deals.
Cleanliness and Atmosphere
Several reviews highlighted the cleanliness of the restaurant and a pleasant atmosphere, contributing positively to the dining experience.
SJ
Sheri Jones
Feb 24, 2026
1.0
I ordered on February 22nd $35 worth of food. When we got home to eat it smelled terrible like something was rotten, I called the store they gave me the run around for two days. I called back today and spoke to the owner Sam he was very rude yelled at me and accused me of ruining my own food and then hung up on me. Terrible I will never go back. That’s unacceptable for an owner to actually accuse a customer of ruining their own food. Why would I do that I was hungry and spent $35 to still be hungry.
WL
Wendy Lawson
Feb 8, 2026
5.0
Didn't know what to expect as a first time customer, so glad I tried them! Order for pick up wings and french fries was on time and Delicious!
SC
S C
Jan 11, 2026
1.0
Meat was not seasoned at all, also wasn't proportional to bun size. Fries were super soggy. The quality of the food was not worth the price. The service was subpar. Was told I couldn't request all flats for wings unless I used the app. ..
HP
Herb De la Porte
Jan 7, 2026
4.0
Food was tasty but incomplete. Overall meh experience
JL
Jordyn Likes
Dec 22, 2025
1.0
I LOVE Charleys. Unfortunately I moved to a state that doesn’t believe in it. So I was excited to drive 30 min to grab this one. I asked for a chicken California with added grilled mushrooms, and my partner asked for a chipotle bacon.
On the chicken California, there was no mushrooms, but a TON of grilled onions. (The receipt does confirm mushrooms) it was overcooked, and not good.
My partner did not get any of the chipotle sauce on his food, and also overcooked.
The fries had a long black hair in the box, and the fries with my meal did not taste good at all.
Honestly very disappointed.
Makes me wish I got the Taco Bell queserto instead. I heard that’s back
Frequently Asked Questions About Charleys Cheesesteaks
What are the operating hours of Charleys Cheesesteaks at Elyria Shopping Center?
Charleys Cheesesteaks is open daily from 10:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks does not offer delivery or drive-through services; they only offer pickup service.
When can I pick up my order from Charleys Cheesesteaks?
You can pick up your order every day from 10:00 AM to 10:30 PM.
Is takeout available at Charleys Cheesesteaks?
Takeout services are not available; only pickup is offered at this location.
What payment options does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
It is located at 620 Chestnut Commons Dr., Elyria, OH 44035, USA, inside the Elyria Shopping Center.
What nearby stores can I visit before or after dining at Charleys Cheesesteaks?
Nearby stores include Dollar Tree for discount and party supplies, Petco for pet needs and grooming, and Mattress Showcase for furniture and mattresses.
Are there any pet-related services near Charleys Cheesesteaks?
Yes, you can find Vetco Vaccination Clinic and Petco nearby, which offer veterinary care, pet supplies, and grooming services.
What nearby dining options are available besides Charleys Cheesesteaks?
Nearby dining includes Taco Bell for Mexican fast food, Domino's Pizza and Papa John's Pizza for pizza, and Mr. Hero for sandwiches and American cuisine.
Are there services for car care near Charleys Cheesesteaks?
Yes, car wash and detailing services are available nearby at Zappys Auto Wash Chestnut Commo, Lazer Wash, and Chestnut Commons Laser Wash.
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