Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.2
1,016 reviews
5 stars
639
4 stars
157
3 stars
83
2 stars
45
1 star
92
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including overcooked items, incorrect orders, and unsatisfactory presentation.
Customer Service
Customer service experiences varied widely; some praised the staff for being friendly and helpful, while others reported rude behavior and poor service.
Cleanliness
Several reviews mentioned cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the food was overpriced for the quality received.
Order Accuracy
A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect modifications.
- SCS C1 day ago1.0Meat was not seasoned at all, also wasn't proportional to bun size. Fries were super soggy. The quality of the food was not worth the price. The service was subpar. Was told I couldn't request all flats for wings unless I used the app. ..
- HPHerb De la Porte5 days ago4.0Food was tasty but incomplete. Overall meh experience
- RBRb bakeJan 5, 20265.0Good food
- MJMatthew johnsonDec 23, 20251.0I been comming here sence they opened They give people deals and won't Evan let us use them it's a scam and they need to straighten up. Mr heros is way better zero star for now
- JLJordyn LikesDec 22, 20251.0I LOVE Charleys. Unfortunately I moved to a state that doesn’t believe in it. So I was excited to drive 30 min to grab this one. I asked for a chicken California with added grilled mushrooms, and my partner asked for a chipotle bacon. On the chicken California, there was no mushrooms, but a TON of grilled onions. (The receipt does confirm mushrooms) it was overcooked, and not good. My partner did not get any of the chipotle sauce on his food, and also overcooked. The fries had a long black hair in the box, and the fries with my meal did not taste good at all. Honestly very disappointed. Makes me wish I got the Taco Bell queserto instead. I heard that’s back
Frequently Asked Questions About Charleys Cheesesteaks
What are the operating hours of Charleys Cheesesteaks at Elyria Shopping Center?
Charleys Cheesesteaks is open daily from 10:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks does not offer delivery or drive-through services; they only offer pickup service.
When can I pick up my order from Charleys Cheesesteaks?
You can pick up your order every day from 10:00 AM to 10:30 PM.
Is takeout available at Charleys Cheesesteaks?
Takeout services are not available; only pickup is offered at this location.
What payment options does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
It is located at 620 Chestnut Commons Dr., Elyria, OH 44035, USA, inside the Elyria Shopping Center.
What nearby stores can I visit before or after dining at Charleys Cheesesteaks?
Nearby stores include Dollar Tree for discount and party supplies, Petco for pet needs and grooming, and Mattress Showcase for furniture and mattresses.
Are there any pet-related services near Charleys Cheesesteaks?
Yes, you can find Vetco Vaccination Clinic and Petco nearby, which offer veterinary care, pet supplies, and grooming services.
What nearby dining options are available besides Charleys Cheesesteaks?
Nearby dining includes Taco Bell for Mexican fast food, Domino's Pizza and Papa John's Pizza for pizza, and Mr. Hero for sandwiches and American cuisine.
Are there services for car care near Charleys Cheesesteaks?
Yes, car wash and detailing services are available nearby at Zappys Auto Wash Chestnut Commo, Lazer Wash, and Chestnut Commons Laser Wash.