Taco Bell

Reviews

• KW

  Kara Willis

  3 days ago
  3.0
  This was my 1st time in this city & at this Taco Bell. They weren't busy at the time of our visit (around 11PM). The cashier at the drive thru was friendly and asked all the questions needed...like, "Are you going to be using the mobile app," and "Would you like any sauces?" I told her I wanted to use my rewards account, but the app itself was having technical issues and wouldn't work for me at that time. So I told her it wasn't a big deal as I could scan my receipt for the order. Unfortunately, they didn't give me a receipt or the sauce I ordered, so it defeated the purpose of her questions :(. The food was hot and tasted good. The only issues were: the cook cut the quesadilla in odd sizes and the cuts didn't go all the way through (2 tiny ends and the "middle" cut was way off center.) This made it hard to grab pieces out of the bag/container it comes in. I'm glad no one was behind me to hurry me along as it wouldn't have been safe for me to drive and do the food juggling I was doing. The sauce on it was a bit too heavy... especially on one side, and the meat wasn't equally spread out either. It's almost like I ordered a 1/2 cheese quesadilla and a 1/2 chicken quesadilla, but not cut accordingly either lol. I didn't eat the soft taco 'til later, but the sour cream was only on one side of it. The way to the drive-thru lane was a lil' different compared to other Taco Bell sites as the entry point & drive thru seem separate. That or the drive-thru lane extends into the alley, but doubtful. (There were a few light poles that needed their bulbs replaced in the area.)
• WM

  Wendy Milligan

  Oct 31, 2025
  1.0
  Do not go the works are not nice
• RB

  Rachel Blair

  Oct 24, 2025
  1.0
  We will not be back to this location. My husband went to pick up an order for me and they claimed someone else picked it up. They told him a female in the drive thru picked up my mobile order at 12:46 PM on 10/24, the exact time I placed the order. They were rude and unhelpful, did not offer to remake the order or account for their mistakes. We will be going to the New Lebanon location from now on, I hear from several people that it's much better quality all around. Too bad it's not as close as the one in Eaton but this place just stinks.
• TS

  Todd Sayers

  Oct 1, 2025
  3.0
  Food was good but wrong and they wernt busy
• M1

  mortaldwlf 123

  Sep 29, 2025
  1.0
  So to start off we went in to order and we placed an order at the kiosk and selected to pay with cash. We waited at the register for 10 minutes and no one came all while the man making the food was groaning and cussing loudly. We decided to go through the drive through and we waited on our food for another 10 minutes. Asked for bacon and nacho cheese on my quesadilla and didn’t get either and no jalapeños on the Crunchwrap. Literally the worst service.

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