Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,680 reviews
5 stars
460
4 stars
353
3 stars
362
2 stars
158
1 star
347
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with many stating they were asked to pull forward and wait for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback indicated that food was often served cold or not prepared as requested, leading to dissatisfaction among customers.
Staff Behavior
Several customers mentioned rude or unprofessional behavior from staff and management, contributing to a negative dining experience.
Cleanliness
Some reviews noted unsanitary conditions in the restaurant, impacting overall customer satisfaction.
- JCJesse Collins2 days ago1.0It never fails, I stop in to get something quick to eat and there's always either something made wrong or just isnt there at all. Tonight is no different, I got 2 mcchickes and 2 daily doubles along with some other stuff for my kids and none of the food I ordered for myself was there. I will not be going back to this disgrace of a place.
- BFBeverly Fields2 days ago5.0The chicken strips are better than I expected. Will order them again
- ASAnna SlaghtNov 1, 20251.0Rude staff that try to upcharge for food you didn't even order. When we asked about the extra charges the one manager was extremely rude and treated my husband like he was trash.
- DBDylan BoxOct 18, 20251.0Workers in drive thru were rude. They didn't say anything to us for several minutes then pulled us. After 15 minutes everyone had left. We were the only ones left and had not received our food. I had to go inside to get my food and the manager was spending their time gossiping with the customers in the lobby. They did not have my food or order so I had to wait longer and they messed the food up. This place is a waste of everyone's time and energy. Good luck if you eat here
- SHSavannah HambyOct 17, 20251.0The service at this McDonald’s is consistently slow, but my recent visit was unacceptable — mostly due to the owner’s rude and unprofessional behavior. I waited about 30 minutes total for a simple mobile order. The drive-thru was backed up, and even after showing my receipt, my order couldn’t be found. I was told to pull forward multiple times, only to be handed the wrong food and made to wait even longer. When I went inside to ask about my order, the owner came out and told me it had been sitting for at least 5 minutes. When I said that was unacceptable after waiting half an hour, he became defensive and asked me what I wanted, I told him "a refund at least." He then claimed I was “yelling,” even though I was just speaking firmly out of frustration from waiting so long. Instead of apologizing or taking accountability, he told staff to “get her refund and get her out of here.” I took the cold food I paid for and left. The owner’s dismissive attitude and lack of professionalism made the situation worse and is extremely disappointing. It’s clear from other reviews that long wait times and poor management are an ongoing problem at this location. No customer should be treated this way after waiting so long for an order. This location urgently needs improved management and customer care.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
McDonald's at 1317 N Barron St, Eaton, OH is open 24 hours a day, seven days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services 24/7 at this location. You can order online through their delivery URL or app.
Is drive-thru service available at this McDonald's?
Yes, the drive-thru is open 24 hours daily at this McDonald's location.
Can I use mobile apps to place an order from this McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available among the pickup and delivery services at this location.
Are there any nearby restaurants where I can visit before or after McDonald's?
Yes, nearby restaurants include Tokyo 212 Hibachi and Sushi Eaton OH, Domino's Pizza, Wings Etc., Cassano's Pizza King, Fiesta Charra, and Taco Bell. You can explore different dining options before or after your visit to McDonald's.
What nearby services are available around this McDonald's in Eaton, OH?
Nearby services include Steve Winn - State Farm Insurance Agent, Jiffy Lube for car maintenance, Liberty Tax for financial services, and Preble County Veteran Services. These can be convenient stops alongside your visit to McDonald's.
Are there any nearby entertainment or community centers close to McDonald's?
Yes, nearby places include Danielle's Dance Academy for arts and entertainment, and Your Happy Place, Inc. Eaton, a community center offering disability services and support.
How can I connect with this McDonald's on social media?
You can follow McDonald's on Facebook at McDonalds1317NBarronSt, on Instagram @mcdonalds, Twitter @McDonalds, and TikTok for the latest updates and offers.