Arby's

3.8
678 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1715 N Barron St, Eaton, OH
45320, United States

Hours

Reviews

3.8
678 reviews
5 stars
265
4 stars
186
3 stars
114
2 stars
51
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.

Service Issues

Many reviews highlighted poor service experiences, including rude staff, incorrect orders, and slow service, although some praised specific employees for their friendliness.

Cleanliness

The restaurant was noted for being clean by several customers, but there were also complaints about dirty tables and floors.

Pricing Concerns

Several customers expressed that the prices were high for the portion sizes and quality of food.
  • VR
    Vickie Ratcliff
    6 days ago
    5.0
    Staff was excellent and food was hot and fresh. Will definitely come back
  • GR
    Ginger Rawls
    Oct 18, 2025
    4.0
    Steak bites awful! French dip and jalapeno bites good
  • KL
    Kathy Loomis
    Oct 5, 2025
    3.0
    What a disappointment this Italian Sandwich was! Never again! Hubby loved his white Mac and cheese. Now $4.19 price for a 1/2cup was crazy!
  • CH
    Craig Horstman
    Sep 15, 2025
    1.0
    An elderly lady came in ordered and got her food before we got there while we were in line she come back up and told them she only got one of two sandwiches she ordered. the manager told her she only payed for one and was told she had to wait for the line to go down before she could pay for another one. instead of taking care of her then. There was 5 families in front of us no one let her in and more coming after us when we got up to order we told her to go in front of us.she was then told she had to wait by the cashier. we told the casher to take care of her. We thought it was vary rude of them to make her stand there while her food got cold before they made it right Not that my opinion mean anything but they should of taken care of her before or right after the current customer. She was a paying customer and should be treated as one. I'm not saying the cashier screwed up her order but she did get my name wrong on the receipt even though I spelled it for her and it was a bit noisy in there
  • TD
    Tom Doak
    Aug 30, 2025
    5.0
    Great food and friendly service.