Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to dissatisfaction with service.
Food Quality
Several reviews highlighted issues with food preparation, including cold, undercooked, or incorrect items, although some customers praised the food when it was fresh.
Staff Performance
While some customers praised friendly and efficient staff, others noted a lack of professionalism and poor customer service.
Cleanliness
There were complaints about cleanliness, particularly regarding food handling and fryer maintenance.
Consistency
Customers expressed frustration over inconsistent food quality and service, with some visits being satisfactory while others were disappointing.
BS
Brigitte Sullivan
Nov 16, 2025
1.0
I picked up an online order. The order was not correct. The fries were old and cold. And I felt like I was bothering the people who were working. I won't be back.
PH
Pastor Hannon
Nov 8, 2025
1.0
Prices are so good they reflect what you get: Dry, old and cold burgers that have been sitting in open air for fair too long. Used to love this place but they've struck out far too consistently to warrant a vouch. The building/kitchen has overstayed its welcome. Eat at your own risk.
RA
Rosalind Arnwine
Oct 28, 2025
1.0
My order was taken I was told to park and they would bring my food out 45 minutes later still no food and they are playing with their friend and giving them food. When I drove around to the drive through window the lady said oh I'm making your food now, I told her no give me my money bank and then I had to wait another 5 minutes for that, I'll never go there again
BB
BIGBALLBEN12
Oct 26, 2025
1.0
Lady at the speaker was rude. Cut me off in the middle of talking to tell me I needed to go to the walk up window
KL
Keith Lauver
Oct 18, 2025
1.0
They need to change their hours on the web page. If you're open until 11:00 put 11:00 not 2:00 a.m. so I called up there earlier and they said they close at 11:00. The kitchen does. They don't make no sense to have it open till 2:00. Think that falls down to Gallagher of false advertisement
What are the operating hours for Rally's in Eastlake, OH?
Rally's is open Monday through Thursday and Sunday from 10:00 AM to 1:00 AM, and on Friday and Saturday from 10:00 AM to 2:00 AM.
Does Rally's at 34001 Vine St. in Eastlake offer drive-thru service?
Yes, Rally's provides drive-thru service for customer convenience.
Can I order food online for delivery from Rally's?
Yes, you can order for delivery through their online platform at https://order.checkersandrallys.com/menu/4200-vine-st.
What types of meals does Rally's serve?
Rally's serves lunch, dinner, and late-night meals.
What payment options are accepted at Rally's in Eastlake?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
What are some of Rally's specialties?
Rally's is known for their Famous Seasoned Fries, Big Buford, Baconzilla, and All American Cheeseburger.
What is the attire recommended when visiting Rally's?
The recommended attire for visiting Rally's is casual.
Which nearby auto service centers can customers visit after Rally's?
Customers can visit nearby auto service centers such as Take 5 Oil Change and Tire Choice Auto Service Centers for vehicle maintenance after dining at Rally's.
Are there any nearby attractions or social service organizations near Rally's?
Yes, the Tri-County Arid Club, an amusement park and social service organization, is nearby and can be a fun stop before or after visiting Rally's.
Which nearby convenience stores and gas stations can customers find near Rally's?
Nearby options include Sunoco and Convenient Food Mart, both offering gas and convenience store services, convenient for customers visiting Rally's.