Rally's

3.3
1225 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
34001 Vine St., Eastlake, OH
44095, United States

Hours

Reviews

3.3
1,219 reviews
5 stars
374
4 stars
286
3 stars
184
2 stars
114
1 star
261

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to dissatisfaction with service.

Food Quality

Several reviews highlighted issues with food preparation, including cold, undercooked, or incorrect items, although some customers praised the food when it was fresh.

Staff Performance

While some customers praised friendly and efficient staff, others noted a lack of professionalism and poor customer service.

Cleanliness

There were complaints about cleanliness, particularly regarding food handling and fryer maintenance.

Consistency

Customers expressed frustration over inconsistent food quality and service, with some visits being satisfactory while others were disappointing.
  • BS
    Brigitte Sullivan
    Nov 16, 2025
    1.0
    I picked up an online order. The order was not correct. The fries were old and cold. And I felt like I was bothering the people who were working. I won't be back.
  • PH
    Pastor Hannon
    Nov 8, 2025
    1.0
    Prices are so good they reflect what you get: Dry, old and cold burgers that have been sitting in open air for fair too long. Used to love this place but they've struck out far too consistently to warrant a vouch. The building/kitchen has overstayed its welcome. Eat at your own risk.
  • RA
    Rosalind Arnwine
    Oct 28, 2025
    1.0
    My order was taken I was told to park and they would bring my food out 45 minutes later still no food and they are playing with their friend and giving them food. When I drove around to the drive through window the lady said oh I'm making your food now, I told her no give me my money bank and then I had to wait another 5 minutes for that, I'll never go there again
  • BB
    BIGBALLBEN12
    Oct 26, 2025
    1.0
    Lady at the speaker was rude. Cut me off in the middle of talking to tell me I needed to go to the walk up window
  • KL
    Keith Lauver
    Oct 18, 2025
    1.0
    They need to change their hours on the web page. If you're open until 11:00 put 11:00 not 2:00 a.m. so I called up there earlier and they said they close at 11:00. The kitchen does. They don't make no sense to have it open till 2:00. Think that falls down to Gallagher of false advertisement

Frequently Asked Questions About Rally's

What are the operating hours for Rally's in Eastlake, OH?

Rally's is open Monday through Thursday and Sunday from 10:00 AM to 1:00 AM, and on Friday and Saturday from 10:00 AM to 2:00 AM.

Does Rally's at 34001 Vine St. in Eastlake offer drive-thru service?

Yes, Rally's provides drive-thru service for customer convenience.