Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers experienced inconsistent service speed, with some reporting long waits for food while others noted quick service during busy times.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poor communication regarding orders.
Food Quality
Feedback on food quality was mixed, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared food.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.
Cleanliness
The restaurant was generally noted for being clean, although some reviews mentioned unsanitary conditions at times.
ME
Matt E
4 days ago
4.0
It’s McDonald’s
JH
Jessica Helpy
Nov 5, 2025
5.0
Always get my morning coffee here. Josh is the nicest employee I've dealt with in any business I frequent and I wanted to shout him out. Always has a smile and an amazingly positive, friendly attitude each morning!
SM
Shirley Milliken
Oct 9, 2025
1.0
Bought the 5.00 meal, no chicken nuggets, fries limply, fries and burger hardly warm, ask for extra onions, got none
PP
Piper
Sep 20, 2025
1.0
Horrible gave me cold crappy fries no sauce for either of our meals and we waited like 10 minutes after they gave us our food we didn’t get our drinks for a while and they came back like “are you missing anything?” After we’ve been waiting for someone to come over and talk to us but they were talking to friends.
MC
Mary Cedar
Sep 18, 2025
2.0
This place is either super fast or super slow. No in between whatsoever.
I've waited upwards of 15 minutes for a curb side order
What are the regular business hours for this McDonald's location?
This McDonald's is open from 6:00 AM to 11:00 PM every day of the week.
During what hours is the drive-through service available?
The drive-through is open daily from 6:00 AM to 11:00 PM.
When can I order delivery from this McDonald's?
Delivery service is available from 6:00 AM to 10:30 PM Monday through Saturday, and from 7:00 AM to 10:30 PM on Sunday.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options can I use at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-through option at this McDonald's?
Yes, this location has a drive-through service.
How can I order from McDonald's conveniently using a mobile app?
You can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What nearby places can help customers find McDonald's easily?
McDonald's is located near Shops On Main, East Palestine Fire Dept Station 1, and the East Palestine Police Department, all well-known local landmarks.
Are there places nearby for families with children before or after visiting McDonald's?
Yes, nearby options include The Learning Tree Child Care Center and Captain Taggart Elementary School, which might be relevant for families visiting McDonald's.
What local shopping or service options are near McDonald's in East Palestine?
Near McDonald's, customers can explore Sparkle Market for groceries, Tom's Wholesale Tires for automotive needs, and Nene's Collectibles and Gifts for unique shopping.