Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
262 S Market St, East Palestine, OH
44413-1914, United States
Hours
Reviews
3.4
383 reviews
5 stars
142
4 stars
69
3 stars
65
2 stars
28
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported slow service, unfriendliness, and frequent order mistakes.
Food Quality
Many reviews highlighted issues with food temperature, portion sizes, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms.
Management Issues
Feedback indicated a lack of effective management and training among staff, leading to poor customer experiences.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific menu items, noting good experiences with certain staff members.
- SMShirley MillikenOct 6, 20251.0Bought 7.00 meal deal, they left out chicken nuggets, French fries and burger were barely warm and sundae was half melted, usually good
- DSDonnie SattlerSep 21, 20251.0Poor service and unfriendly service and very slow at drive up window not like it use to be with Bob White
- WCWill CSep 13, 20255.0Very clean and quaint location. Customer service was fantastic from all the young people there! Food was hot and fresh.
- TBtaylor beckAug 26, 20251.0turned the light on me at the window 5 min for close but i was just gonna ask for something small .
- KEKathy EvansAug 8, 20251.0I ordered a butter pecan sundae with chocolate ice cream. I got chocolate ice cream and nuts NO topping. Try some training. Friday around 6:15pm.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and desserts does Dairy Queen Grill & Chill in East Palestine offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers, and DQ cakes.
What are the operating hours of Dairy Queen Grill & Chill in East Palestine?
The restaurant is open daily from 11:00 AM to 9:00 PM, but it is closed on certain holidays like Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.
Is Dairy Queen Grill & Chill in East Palestine family-friendly and accessible?
Yes, it is family-friendly and has amenities such as booster seats, high chairs, restrooms, wheelchair accessibility, and free WiFi.
Can I order food online at Dairy Queen Grill & Chill East Palestine?
Yes, you can order online through their official ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/15839/.
Does Dairy Queen Grill & Chill in East Palestine have a drive-thru?
Yes, the location offers a drive-thru service for convenience.
Are there any nearby fast food options close to Dairy Queen Grill & Chill in East Palestine?
Yes, McDonald's is a nearby fast food restaurant where customers can find additional meal options.
What nearby places can I visit around Dairy Queen Grill & Chill in East Palestine?
You can visit local spots such as Warners Mountain for outdoor activities, Shops On Main for shopping and antiques, and Captain Taggart Elementary School if you're in the neighborhood with children.
Are there nearby services and shops close to Dairy Queen Grill & Chill in East Palestine?
Yes, nearby you can find places like Sparkle Market grocery store and B'sue Boutiques jewelry store offering various shopping experiences.
Can I find health and emergency services near Dairy Queen Grill & Chill East Palestine?
Yes, East Palestine Fire Dept Station 1 and East Palestine Police Department are nearby for emergency services, and Dailey Chiropractic, Inc offers health services.
Does Dairy Queen Grill & Chill in East Palestine have special deals or mobile rewards?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile ordering rewards.