Dairy Queen Grill & Chill

3.4
384 reviews
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Business Details

262 S Market St, East Palestine, OH
44413-1914, United States
(330) 426-2652
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
262 S Market St, East Palestine, OH
44413-1914, United States

Hours

Reviews

3.4
384 reviews
5 stars
142
4 stars
69
3 stars
65
2 stars
29
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.

Food Quality

Many reviews mentioned cold, undercooked, or incorrect food orders, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms.

Friendly Staff

Despite the issues, some customers appreciated the friendliness of the staff, especially during busy times.

Management Concerns

There were multiple mentions of poor management and lack of training for employees, contributing to the overall negative experience.
  • SB
    Seth Berresford
    4 days ago
    2.0
    The people who work there are awesome. However I thought instead of standing in line with 2 people ahead of me that I would try the drive-thru. 15 minutes into that decision I started changing my mind. They need to hire more folks for the lunch rush, and pay their employees more!
  • SM
    Shirley Milliken
    Oct 6, 2025
    1.0
    Bought 7.00 meal deal, they left out chicken nuggets, French fries and burger were barely warm and sundae was half melted, usually good
  • DS
    Donnie Sattler
    Sep 21, 2025
    1.0
    Poor service and unfriendly service and very slow at drive up window not like it use to be with Bob White
  • WC
    Will C
    Sep 13, 2025
    5.0
    Very clean and quaint location. Customer service was fantastic from all the young people there! Food was hot and fresh.
  • TB
    taylor beck
    Aug 26, 2025
    1.0
    turned the light on me at the window 5 min for close but i was just gonna ask for something small .
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and desserts does Dairy Queen Grill & Chill in East Palestine offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers, and DQ cakes.

What are the operating hours of Dairy Queen Grill & Chill in East Palestine?

The restaurant is open daily from 11:00 AM to 9:00 PM, but it is closed on certain holidays like Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.