McDonald's

3.6
1040 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15573 State Hwy 170, East Liverpool, OH
43920, United States

Hours

Reviews

3.6
1,019 reviews
5 stars
366
4 stars
232
3 stars
211
2 stars
73
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior from management.

Food Quality

Food quality is inconsistent, with reports of cold, improperly prepared items, and missing components in orders.

Wait Times

Customers frequently mention long wait times, especially in the drive-thru, with some experiencing delays of over 30 minutes.

Cleanliness

The cleanliness of the dining area and restrooms has been criticized, with reports of dirty tables and unsanitary conditions.
  • BK
    Betsy Klein
    Dec 21, 2025
    4.0
    It's McDonald's...
  • GG
    G G
    Nov 26, 2025
    3.0
    Every time I go through the drive thru, my drink is never full . The same older black hair thin women does everything time. She is not friendly. My chicken wrap was cold. Never see mangers . Guess they do what they want. Shame.
  • SC
    Sara Conkle
    Nov 21, 2025
    5.0
    The morning shift manager here is always very kind. I know that is their job but they are extra so. Seems to be a theme with all of the employees that work here. I've never had bad service or foul food. Thank you morning shift , keep up the good work!!! This is from the no egg doordasher 🥰🖤
  • AF
    Amanda Fellows
    Oct 17, 2025
    5.0
    I ordered a Big Mac meal for dinner. It didn't take long to recieve and the food was good
  • JL
    Jeralyn Lyle
    Oct 9, 2025
    1.0
    Horrible experience. I ordered on the app at 2:30pm for my kids to pick up, they weren't able to so I went through at 4 as soon as I left work. They weren't able "to find my order" in the drive through. Asked me to proceed to the window.. called a "manager". She looked through my email confirmation, looked through my app, looked through their system and said "oh you can't pick up until 6:30pm". I said we'll that won't work, can I cancel or whats my options. She replies come back at 6:30. Or cancel through the app "but I don't have time to walk you through and help you". I pulled around and went inside, asked the cashier for a manager. When she called for one the same "manager" from the drive thru said don't bother I got it. So, I'm 90% sure she was a cashier. I explained again my predicament.. that I couldn't come back due to an event so I either needed the food or refund/canceled. Her solution.. don't pick it up and it'll refund my $45 to my account tomorrow. But if it doesn't bring a bank statement and they'll fix it. I left in tears and she told me "have a nice day". Like you're telling me with all this technology the order couldn't be found and pushed through? I came home no food, out 45$ and no solutions.. unless I skip my k8ds soccer game and pray they have my order at 6:30??? Awful. Just awful customer service.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location in East Liverpool, OH?

This McDonald's in East Liverpool, OH is open from 6:00 AM to 10:30 PM Monday through Saturday, and from 7:00 AM to 10:30 PM on Sundays.

What are the delivery hours for this McDonald's?

Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday, Saturday; 5:30 AM to 10:30 PM on Friday; and 6:00 AM to 10:30 PM on Sunday.