Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and poor management.
Food Consistency
Many customers express dissatisfaction with food quality, including cold items and incorrect orders, while a few mention good food experiences.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly sauces, indicate a need for improvement in order accuracy.
Cleanliness
Several reviews mention dirty tables and unsanitary conditions, suggesting a need for better cleanliness standards.
Speed of Service
While some customers report quick service, others experience long wait times, especially for drive-thru and mobile orders.
DD
DirtyDave
Feb 8, 2026
3.0
We ordered online and took 5 minutes to get there and they threw our food away and said it was because we took too long to get to the restaurant
BK
Betsy Klein
Dec 21, 2025
4.0
It's McDonald's...
GR
G R
Nov 26, 2025
3.0
Every time I go through the drive thru, my drink is never full . The same older black hair thin women does everything time. She is not friendly. My chicken wrap was cold. Never see mangers . Guess they do what they want. Shame.
SC
Sara Conkle
Nov 21, 2025
5.0
The morning shift manager here is always very kind. I know that is their job but they are extra so. Seems to be a theme with all of the employees that work here. I've never had bad service or foul food. Thank you morning shift , keep up the good work!!! This is from the no egg doordasher 🥰🖤
AF
Amanda Fellows
Oct 17, 2025
5.0
I ordered a Big Mac meal for dinner. It didn't take long to recieve and the food was good
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: