Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and restrooms, which negatively impacted their dining experience.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality, including cold or improperly prepared items.
Pricing Concerns
Customers frequently mentioned that the prices were high relative to the quality of food and service received.
TR
Taylor Renae
Nov 14, 2025
3.0
The only complaint I have is the fact that there's hours say open till 10 pm but yet they close at 9pm... very irritating when you drive over there thinking they are open when they in fact aren't... waste of time and gas...
RW
Ryan Wheaton
Nov 7, 2025
1.0
Have come to this location twice,and both times I have had terrible stomach cramps and profusely sweating and throwing up.And it’s not even just me! I usually buy for my significant other and they also took part in yalls painful journey for some $40 dinner.It’s ridiculous how yall are still open because these two incidents are MONTHS apart😭.The health inspector and the GM both need reevaluation because they clearly don’t know how to run a business in the food industry. How is it that I received raw chicken tenders and the fries are mushy😔No integrity. PLEASE GO SOMEWHERE ELSE,there are other DQs not far from this one!
BT
Betty Thompson
Nov 5, 2025
4.0
The people were nice and we didn't have to wait long for our food.
RD
Riley Dickson
Oct 7, 2025
1.0
I ordered a pumpkin blizzard 2 days ago, and I saved half of it. Im eating the rest right now and the bottom half is all vanilla ice cream. It's like they forgot how to mix the blizzards!
JM
Julie May
Oct 3, 2025
1.0
You people need to learn how to make a banana split, wanted Extra peanuts got no peanuts hardly any chocolate syrup and no fruit just a banana and ice cream mostly Brewsters makes better banana splits and so does handles in Boardman
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in East Liverpool, OH?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 9:00 PM.
What is the address of Dairy Queen Grill & Chill in East Liverpool?
The address is 900 W 8th St, East Liverpool, OH 43920-2303, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes from DQCakes.com.
Does this Dairy Queen location offer drive-thru service?
Yes, this location features a drive-thru for added convenience.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it welcomes families and children, offers booster seats and high chairs, outdoor seating, restrooms, wheelchair accessibility, and free WiFi.
How can I place an order online for pickup at Dairy Queen East Liverpool?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/15838/
Are there any special deals or a mobile app for Dairy Queen?
Yes, you can download the Dairy Queen app for exclusive deals and mobile ordering rewards at https://www.dairyqueen.com/app.
What nearby schools are close to Dairy Queen Grill & Chill?
Nearby schools include East Liverpool City School District, Westgate Middle School, East Liverpool Middle School, and St Aloysius School, making this a convenient spot for families to grab a meal or treat.
What parks or recreational areas are near Dairy Queen in East Liverpool?
Patterson Field, a stadium and active life spot, is close by, so visitors can enjoy sports or events and then stop by for a snack or meal at Dairy Queen.
Are there any medical facilities near Dairy Queen Grill & Chill that customers might find useful?
Yes, nearby medical centers include East Liverpool City Hospital, Mercy Health - Heart and Vascular Institute, and New Vision at East Liverpool City Hospital, which is great for visitors or patients looking for nearby food options.