Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
849 reviews
5 stars
357
4 stars
187
3 stars
110
2 stars
57
1 star
138
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff and long wait times, leading to customer dissatisfaction.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, contributing to frustration and disappointment.
Food Quality
Several reviews mentioned subpar food quality, including cold or poorly prepared items, which did not meet customer expectations.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and restrooms.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed their food, indicating that experiences can vary.
- LWlexie wilder2 days ago1.0always forget my sauce and then get mad and don’t believe me when i go back in to get it. customer service is terrible. asking for one sauce that i paid for and then getting it thrown down on the table. and the ice cream sucks only get one piece of cheesecake in my blizzard.
- DLDartagnan LampartyDec 27, 20251.0This was my $6 heath bar cupfection. Need I say more?
- KTKayla ThompsonDec 11, 20255.0Our school bus full of a high school girls basketball team broke down outside of the restaurant. It was 7 minutes until close but they still allowed us to order ice cream. They cranked out over 20 orders with great speed and service! Thank you!!
- JMJames MarksNov 29, 20251.0Fry’s missing from one order chicken strip missing from another and very few onion rings. And cheese dip missing from pretzels. Tried calling to get this corrected but nobody answers.
- XXxsunflowerx xrosexNov 24, 20252.0I ordered a Brownie and Oreo Cupfection, and yes I did get that. But if you take a look at this here, it is practically a half a scope of ice cream and a brownie. I asked for another scope and they said they couldn’t do that unless it was paid for, I already paid for this order. And please tell me would you be mad if you order this for $5.59 and got so little, basically less than half of the cup. Went on 11/24/2025 @8:48pm. I also get we went later, but seriously.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in East Liverpool, OH?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 9:00 PM.
What is the address of Dairy Queen Grill & Chill in East Liverpool?
The address is 900 W 8th St, East Liverpool, OH 43920-2303, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes from DQCakes.com.
Does this Dairy Queen location offer drive-thru service?
Yes, this location features a drive-thru for added convenience.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it welcomes families and children, offers booster seats and high chairs, outdoor seating, restrooms, wheelchair accessibility, and free WiFi.
How can I place an order online for pickup at Dairy Queen East Liverpool?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/15838/
Are there any special deals or a mobile app for Dairy Queen?
Yes, you can download the Dairy Queen app for exclusive deals and mobile ordering rewards at https://www.dairyqueen.com/app.
What nearby schools are close to Dairy Queen Grill & Chill?
Nearby schools include East Liverpool City School District, Westgate Middle School, East Liverpool Middle School, and St Aloysius School, making this a convenient spot for families to grab a meal or treat.
What parks or recreational areas are near Dairy Queen in East Liverpool?
Patterson Field, a stadium and active life spot, is close by, so visitors can enjoy sports or events and then stop by for a snack or meal at Dairy Queen.
Are there any medical facilities near Dairy Queen Grill & Chill that customers might find useful?
Yes, nearby medical centers include East Liverpool City Hospital, Mercy Health - Heart and Vascular Institute, and New Vision at East Liverpool City Hospital, which is great for visitors or patients looking for nearby food options.