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Brand Certified

Arby's

3.9
(715 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
16250 Dresden Ave, East Liverpool, OH
43920, United States

Hours

Reviews

3.9
715 reviews
5 stars
311
4 stars
192
3 stars
108
2 stars
27
1 star
77

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Feedback highlighted a mix of friendly and rude staff interactions, with many customers feeling that employees were unhelpful or combative.

Food Quality

While some customers enjoyed the food, others complained about cold items, poor preparation, and inconsistent quality.

Operational Issues

Customers frequently noted that the location often closed early, had limited menu items available, and struggled with staffing.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and issues with food safety.
  • JJ
    james jackson
    4 days ago
    5.0
    Stopped for a milk shake, machine was working.
  • KM
    Kristen Maze
    Feb 23, 2026
    5.0
    Love the Fish Sandwich's. 😀
  • CJ
    Caleb Jackson
    Oct 20, 2025
    1.0
    Ordered 2 meals and 2 sliders plus some cups of cheddar cheese through door dash, arrived without a meal and a cup of cheddar. Ignored my calls and when I ended up driving there, they would only replace the sandwich. Played for a meal and cheese and only got a sandwich. Last purchase from this store
  • GG
    Gary Guido
    Sep 12, 2025
    1.0
    The roast beef was cold when i got my sandwich

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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