Arby's

3.9
712 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
16250 Dresden Ave, East Liverpool, OH
43920, United States

Hours

Reviews

3.9
712 reviews
5 stars
307
4 stars
193
3 stars
108
2 stars
27
1 star
77

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Service Quality

Feedback highlighted a mix of friendly and rude staff interactions, with several customers noting poor customer service and long wait times.

Food Quality

While some customers enjoyed the food, others complained about cold items, inconsistent quality, and unsanitary conditions.

Operational Issues

Numerous reviews mentioned problems with the restaurant being closed during posted hours, limited menu items available, and staffing shortages.

Cleanliness

Several customers noted cleanliness issues in the dining area and restrooms, impacting their overall experience.
  • CJ
    Caleb Jackson
    Oct 20, 2025
    1.0
    Ordered 2 meals and 2 sliders plus some cups of cheddar cheese through door dash, arrived without a meal and a cup of cheddar. Ignored my calls and when I ended up driving there, they would only replace the sandwich. Played for a meal and cheese and only got a sandwich. Last purchase from this store
  • GG
    Gary Guido
    Sep 12, 2025
    1.0
    The roast beef was cold when i got my sandwich
  • KK
    Kyle Kibler
    Aug 29, 2025
    1.0
    Ordered food and only got half of it. Shouldn’t have to make a separate trip back just because of someone not doing their job.
  • DM
    Dennis Martin
    Aug 1, 2025
    1.0
    Ordered on the app at 6:30pm. The app for some reason said it wouldn’t be ready till 10:00am the next day. They refused to refund my money or make my order and said I would just have to wait till 10:00 the next morning. So stupid! Worst service ever!
  • SH
    Scott Haney
    Jul 30, 2025
    2.0
    Checked my store location and it states 3.99 for a greek gyro and called stor to be told its 5.89...its states online price is same wheather pickup drive thru or ordering ahead of time...sounds like false advertising