Papa Johns Pizza

3.6
505 reviews

About

Pizza Restaurant
At Papa Johns Pizza in East Cleveland, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best East Cleveland pizza for any occasion. Call us for pizza delivery in East Cleveland or stop by 13515 EUCLID AVENUE for carryout to order the best pizza in East Cleveland, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
13515 EUCLID AVENUE, East Cleveland, OH
44112, United States

Hours

Reviews

3.6
505 reviews
5 stars
226
4 stars
83
3 stars
54
2 stars
27
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unprofessional behavior from management and unresolved complaints.

Food Quality

Mixed feedback on food quality; while some praised the pizza, others reported issues with incorrect orders and unsatisfactory food preparation.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders arriving cold or not at all.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including flies and unclean surfaces.

Staff Attitude

Inconsistent staff attitudes were noted, with some customers reporting friendly service while others encountered rudeness.
  • SR
    Sherry Reed
    2 days ago
    5.0
    This Papa Johns has been the best I've had yet. The pizza is always good and the service very friendly! Although this is not the closest I always order here and I haven't been disappointed yet.
  • DH
    Darranae Harmon
    6 days ago
    1.0
    I ordered delivery after waiting an hour I called the store looking for my order the store owner claims they were short on driver's if that was the case they should've reached out to me then he called the driver and had the driver call me he stated that he had to stop and get gas so I told him I didn't want the pizza you not supposed stop and get gas when you have people's food I don't want it I want a refund they still marked it as delivered and it was never delivered this happened over a month ago and I want my money 31 that's bad business
  • MH
    Molly Haberkorn
    Nov 10, 2025
    5.0
    The best!! I ordered for my son’s birthday party years ago and I still remember the way Neikcoe went above and beyond to accommodate me. I was a single parent struggling financially and he really cared to seek out discounts, ensure discounts were applied, explain pricing options to me etc. I’ll never forget the way that made me feel! Blessed and I love their pizza too lol.
  • 08
    0 8
    Nov 9, 2025
    1.0
    They said that this pizza is ok even though there is no cheese and all crust
  • BN
    Barbie Notsoperfect
    Oct 27, 2025
    5.0
    Frequently order from here. Food is always hott and not overcooked. I always request extra sauce on pizza and they actually put extra sauce compared to other locations.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in East Cleveland, OH?

Papa Johns Pizza delivers daily from 10:00 AM to 1:00 AM.

Can I order takeout from Papa Johns Pizza, and what are the hours?

Yes, takeout is available daily from 10:00 AM to 1:00 AM.