Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and incompetence.
Food Quality
Food quality was inconsistent, with many customers receiving cold or stale items, while others enjoyed fresh and tasty meals.
AI Ordering Issues
The new AI ordering system received significant criticism for frequently getting orders wrong and creating frustration for customers.
Atmosphere
The flagship location was appreciated for its unique historical displays, but cleanliness and maintenance were often called into question.
Overall Experience
Many customers expressed disappointment, especially given the location's significance, with several stating they would not return.
ET
Eddie T
Dec 31, 2025
2.0
The lady with the blue braids is so rude! I ordered Dinner at 6pm.. I'm so sorry that I inconvenienced you by ordering food at dinner time and you had to do work... Absolutely no reason to be so disrespectful when I'm asking if something is in the bag to clarify after several past mistakes.
PJ
Peter Jin
Dec 10, 2025
5.0
Wendy’s is the GOAT of fast food burgers and chicken! Best food, best digital app, BEST company for fast food!!
McDonald’s and BK = 🤮
Wendy’s = 🎉😊💯🥰
WW
Wanderfish
Nov 16, 2025
5.0
Normally we skip fast food when traveling, but this Wendy’s caught our attention. Since the original restaurant closed, this flagship location now includes a tiny museum with some historical items. The food was just as good as you’d expect, but the service went above and beyond—Alexandria, our host on 09/18/25, made it memorable. The museum itself was a bit disappointing, but anyone who loves Wendy’s or classic American culture will enjoy the experience.
WH
Will Hawkins
Nov 3, 2025
5.0
Best wendys i have been to so far .
PS
Palin Spangle
Oct 23, 2025
5.0
Skated by the Wendy's building and imagined that's where Dave makes the big decisions. I was compelled, possessed even, to find the nearest Wendy's and what do ya know, it's right there.
A well dressed man walked by when I was destroying this Dave's Double and with a commanding voice he asked if it was good. I can only imagine it was the COO or Regional Head of Sales or something. Gave an "Amazing". Where else would you want to be as a free American than having Wendy's outside on your day off. Could be eating MREs for 2 weeks and hating your life instead, or stuck at home without money to doordash a burger 🤷♂️
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 4555 W. Dublin Granville Road?
The drive-thru at Wendy's is open Monday through Friday from 6:00 AM to 12:00 AM, and on Saturday and Sunday from 7:00 AM to 12:00 AM.
Does Wendy's in Dublin, OH offer breakfast options?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
Can I order delivery or takeout from Wendy's at this location?
Yes, Wendy's offers delivery where available and takeout options. You can order via their official app or online at order.wendys.com.
What payment methods are accepted at Wendy's Dublin location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact Wendy's on W. Dublin Granville Road for feedback or questions?
You can contact Wendy's customer care via their Contact page online, call 888-624-8140, or reach the location directly at (614) 799-2347.
Where can I find Wendy's menu and pricing information?
Menu and pricing details are available on Wendy's website and app by selecting this location.
Are Wendy's gift cards available at the Dublin location?
Yes, gift cards can be purchased in-restaurant and online through their gift card portal.
What nearby places can I visit when I come to Wendy's at 4555 W. Dublin Granville Road?
Nearby you can visit Learning Express Toys for shopping, Bruegger's Bagels for cafe treats, and Posh Nail Company for a nail salon experience.
How can I use nearby transit or locations to find Wendy's in Dublin, OH?
You can find Wendy’s near Ohio State University, which is a major local landmark. Looking for these nearby places can help you navigate to the Wendy's location on W. Dublin Granville Road.
What other dining options are near Wendy's at 4555 W. Dublin Granville Road?
Bruegger's Bagels is nearby if you're interested in cafes or bagel shops as an alternative or complement before or after your visit to Wendy's.