Wendy's

3.9
937 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4555 W. Dublin Granville Road, Dublin, OH
43017, United States

Hours

Reviews

3.9
937 reviews
5 stars
483
4 stars
183
3 stars
83
2 stars
46
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and incompetence.

Food Quality

Food quality was inconsistent, with many customers receiving cold or stale items, while others enjoyed fresh and tasty meals.

AI Ordering Issues

The new AI ordering system received significant criticism for frequently getting orders wrong and creating frustration for customers.

Atmosphere

The flagship location was appreciated for its unique historical displays, but cleanliness and maintenance were often called into question.

Overall Experience

Many customers expressed disappointment, especially given the location's significance, with several stating they would not return.
  • ET
    Eddie T
    Dec 31, 2025
    2.0
    The lady with the blue braids is so rude! I ordered Dinner at 6pm.. I'm so sorry that I inconvenienced you by ordering food at dinner time and you had to do work... Absolutely no reason to be so disrespectful when I'm asking if something is in the bag to clarify after several past mistakes.
  • PJ
    Peter Jin
    Dec 10, 2025
    5.0
    Wendy’s is the GOAT of fast food burgers and chicken! Best food, best digital app, BEST company for fast food!! McDonald’s and BK = 🤮 Wendy’s = 🎉😊💯🥰
  • WW
    Wanderfish
    Nov 16, 2025
    5.0
    Normally we skip fast food when traveling, but this Wendy’s caught our attention. Since the original restaurant closed, this flagship location now includes a tiny museum with some historical items. The food was just as good as you’d expect, but the service went above and beyond—Alexandria, our host on 09/18/25, made it memorable. The museum itself was a bit disappointing, but anyone who loves Wendy’s or classic American culture will enjoy the experience.
  • WH
    Will Hawkins
    Nov 3, 2025
    5.0
    Best wendys i have been to so far .
  • PS
    Palin Spangle
    Oct 23, 2025
    5.0
    Skated by the Wendy's building and imagined that's where Dave makes the big decisions. I was compelled, possessed even, to find the nearest Wendy's and what do ya know, it's right there. A well dressed man walked by when I was destroying this Dave's Double and with a commanding voice he asked if it was good. I can only imagine it was the COO or Regional Head of Sales or something. Gave an "Amazing". Where else would you want to be as a free American than having Wendy's outside on your day off. Could be eating MREs for 2 weeks and hating your life instead, or stuck at home without money to doordash a burger 🤷‍♂️

Frequently Asked Questions About Wendy's

Is Flagship Restaurant Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru at 4555 W. Dublin Granville Road?

The drive-thru at Wendy's is open Monday through Friday from 6:00 AM to 12:00 AM, and on Saturday and Sunday from 7:00 AM to 12:00 AM.