Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing disappointment in the quality of their meals.
Customer Service
Feedback highlighted a mix of experiences, with some praising friendly staff while others reported rude behavior and poor service.
AI Ordering System
The new AI ordering system received significant criticism for being ineffective and causing order errors.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
SK
Sara K
2 days ago
1.0
The night crew is awful!!! My order is always missing something....very frustrating.
AM
A M
2 days ago
3.0
Wow was service slow. Didn't expect to wait more than 15 minutes for food when the store had only a few customers and tons of staff like that.
Guess I was wrong in expecting the flagship store to be better than my neighborhood store (not even close).
Do better.
BF
Bill Farmwald
3 days ago
4.0
Wendy's is such a great establishment. It's fast food. The staff, however, has declined in efficiency and etiquette. I hope they can get that back. I'll continue yo patronize Wendy's as long as the food's quality remains great.
JB
Jordan Brown
Feb 12, 2026
1.0
Asked no mayo and I got mayo and no lettuce. Thanks for the fast service but really
DD
Danielle Dick
Jan 28, 2026
1.0
Aside from missing one of the 10pc chicken nuggets I ordered and paid for, this moccasin has been trash for quite a while. You'd think with the store being located right in front of the customer service center they'd hire a manager with a respectful and responsible attitude but this couldn't be further from the truth. One restaurant manager to another, do better. If the 'manager' I dealt with tonight was my employee, she'd be fired on the spot for her poor behavior.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 4555 W. Dublin Granville Road?
The drive-thru at Wendy's is open Monday through Friday from 6:00 AM to 12:00 AM, and on Saturday and Sunday from 7:00 AM to 12:00 AM.
Does Wendy's in Dublin, OH offer breakfast options?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
Can I order delivery or takeout from Wendy's at this location?
Yes, Wendy's offers delivery where available and takeout options. You can order via their official app or online at order.wendys.com.
What payment methods are accepted at Wendy's Dublin location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact Wendy's on W. Dublin Granville Road for feedback or questions?
You can contact Wendy's customer care via their Contact page online, call 888-624-8140, or reach the location directly at (614) 799-2347.
Where can I find Wendy's menu and pricing information?
Menu and pricing details are available on Wendy's website and app by selecting this location.
Are Wendy's gift cards available at the Dublin location?
Yes, gift cards can be purchased in-restaurant and online through their gift card portal.
What nearby places can I visit when I come to Wendy's at 4555 W. Dublin Granville Road?
Nearby you can visit Learning Express Toys for shopping, Bruegger's Bagels for cafe treats, and Posh Nail Company for a nail salon experience.
How can I use nearby transit or locations to find Wendy's in Dublin, OH?
You can find Wendy’s near Ohio State University, which is a major local landmark. Looking for these nearby places can help you navigate to the Wendy's location on W. Dublin Granville Road.
What other dining options are near Wendy's at 4555 W. Dublin Granville Road?
Bruegger's Bagels is nearby if you're interested in cafes or bagel shops as an alternative or complement before or after your visit to Wendy's.
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