Sweetwaters Coffee & Tea

4.2
588 reviews
Creme Caramel Latte

About

Coffee ShopCafeTea RoomBreakfast Restaurant
Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founder's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Credit cardAvailable

Location

Sweetwaters Coffee & Tea
4587 Bridge Park Ave., Dublin, OH
43017, United States

Hours

Reviews

4.2
588 reviews
5 stars
379
4 stars
98
3 stars
34
2 stars
18
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and accommodating, while others are reported as rude and unhelpful.

Product Quality

Inconsistent quality of drinks; some customers enjoyed their beverages while others found them weak or poorly made.

Atmosphere

Generally positive feedback on the ambiance, with many customers appreciating the clean and inviting environment for studying or socializing.

Pricing

Some customers feel prices are high for the quality received, particularly regarding drink sizes and customization fees.
  • CC
    Crayzeetyger Columbus
    Dec 6, 2025
    1.0
    Zero stars for not being able to think outside the box. I attended a market today where my friends hands were extremely cold. I went in and purchased a coffee for myself. And I asked if I could purchase a hot cup of water and a paper cup so that I can give it to my friend to warm her hands. The gentleman at the register seemed like he didn’t know what to do. Then what appeared to be a manager lady came over and said they couldn’t do that. I said I just wanna buy a cup of hot water like you would serve a teabag in with tea or something so that I can let my friend warm their hands. They said we can either charge you for a coffee or not we can’t sell any drink drinks without drinks in the cup. I said I just want a cup of hot water you can charge me for the cup and the water. They said they couldn’t do it and refused. Absolutely mind-boggling that there was no workaround for this request and they were quite snarky about their responses. This is not Customer Service and I will never go here again.
  • AD
    Amanda Dolfi
    Nov 30, 2025
    4.0
    Staff was friendly and helpful in creating drinks that met specific requests. (Holiday flavored hot chocolate and holiday steamer vs coffee). Muffins were fresh and service was quick. Atmosphere is bright and clean & is a good spot for a visit with a friend or studying.
  • RR
    Robert Reschar
    Nov 13, 2025
    5.0
    Really good! Enjoyed my experience here. Coffee was very good. I would definitely visit here again.
  • OV
    Oleg Vasilchuk
    Nov 8, 2025
    3.0
    I do t understand why I can’t get light roast coffee in afternoon. Service is great! Polite and friendly staff. Clean! Nice place to work or to have a meeting. It’s not loud so you can talk comfortably. Lots of drink variety. Great people watching area)) big windows .
  • AI
    Amanda Iman
    Oct 12, 2025
    2.0
    Met here for a book group meetup. The chai was overpriced, underfilled and watered down. Happy to never go there again. I honestly wish I could have gotten a refund on my tip.

Frequently Asked Questions About Sweetwaters Coffee & Tea

Where does Sweetwaters' coffees and teas come from?

Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.

Is Sweetwaters coffee and tea fair trade and/or organic?

Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea