McDonald's

3.5
1510 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5170 Tuttle Crossing, Dublin, OH
43017, United States

Hours

Reviews

3.5
1,510 reviews
5 stars
533
4 stars
333
3 stars
268
2 stars
123
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including unfriendly staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others reported unsanitary conditions.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff and quick service, while others reported negative interactions.
  • JL
    John Lilly
    Dec 14, 2025
    1.0
    Gave a 1-star to bring attention to this review. The food was good, the service was punctual, but it’s hard to have a good atmosphere when the whole restaurant can hear the manager calling her employees “stupid” and “idiots.” It is not very professional and I felt bad for the employees working with her. I don’t know her name, but she was working December 14th at 2:30 pm. Someone above her needs to discuss her tone with her team members.
  • DD
    Dianna Dunkle
    Nov 19, 2025
    1.0
    Did not get requested food and condiments. Drive thru staff was very short and unfriendly.
  • EB
    Eston Ball
    Nov 6, 2025
    2.0
    I go here alot and its just starting to get very frustrating having to pull forward no matter what i order, I get needing to keep drive through times down for corperate but there hits a point when it's just unreasonably padding ur numbers. I have gone here multiple times a week for years and im done.
  • MS
    Mrunal Surve
    Nov 5, 2025
    1.0
    We went to order drive through and they switched like 3 people and we ended up paying separately and more for value meal also we were dropped off without letting us complete our order so we had so go in and then they created like a whole mess omg it took like a half an hour for this whole 5 minutes ordeal plus they didn’t even give us the receipt. Never going in again!
  • DA
    Daimarie Antonetti
    Oct 20, 2025
    2.0
    The manager in morning makes horrible coffee. You describe your coffee and does the opposite. Awful coffee!!!

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 5170 Tuttle Crossing, Dublin, OH?

McDonald's is open from 5:00 AM to 10:00 PM daily for dine-in service.

Is McDonald's at this location open for delivery and what are the delivery hours?

Yes, McDonald's offers delivery from 5:00 AM to midnight every day.