Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.5
194 reviews
5 stars
92
4 stars
27
3 stars
14
2 stars
16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Many customers experienced long delivery times, often exceeding an hour, with some reporting orders taking up to two hours.
Customer Service
Customer service was frequently criticized, with reports of rude staff, lack of acknowledgment, and poor handling of complaints.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, missing items, and food quality issues.
In-Store Experience
Customers noted that in-store service was often slow, with staff prioritizing online orders over walk-in customers, leading to frustration.
- RRRemixNov 25, 20254.0Great food but the fact they ask for a tip when you come in to make a order is outrageous makes no sense
- LWLaura WillOct 27, 20252.0Placed an order online for a standard sub and chips. Called an hour later asking for an ETA since it had not yet been delivered to my office. (note - the store is 3.2 miles from the delivery location). She said it was out for delivery and that he had 4 deliveries with him so it might have taken longer than expected. The food was delivered a few minutes later, but this has not been the first time of having long delivery times. Everyone in the office jokes about the "freaky fast" delivery being far from the truth here. The food is always good once it finally arrives though!
- KYKristen YoungSep 24, 20255.0My husband and I recently found out we were pregnant and wrote in “Pregnant Wife” as the name in my food. The crew working on 9/23 did the sweetest thing and wrote cute notes and congratulating us on being pregnant. We appreciated the kind gesture and it made our week!
- MMMarkAug 4, 20251.0The food is pretty gross. Just go to Jersey Mike's.