Delivery Issues
Many customers experienced long delivery times, often exceeding an hour, with some reporting orders taking up to two hours.
Customer Service
Customer service was frequently criticized, with reports of rude staff, lack of acknowledgment, and poor handling of complaints.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, missing items, and food quality issues.
In-Store Experience
Customers noted that in-store service was often slow, with staff prioritizing online orders over walk-in customers, leading to frustration.