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Jimmy John's

3.5
(198 reviews)

Business Details

6553 Perimeter Dr, Dublin, OH
43016, United States
(614) 718-3800
https://locations.jimmyjohns.com/oh/dublin/sandwiches-1171.html

About

Sandwich Restaurant

Location

Jimmy John's
6553 Perimeter Dr, Dublin, OH
43016, United States

Hours

Reviews

3.5
198 reviews
5 stars
94
4 stars
27
3 stars
14
2 stars
17
1 star
46

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported long wait times for delivery, often exceeding the promised 'freaky fast' service, with some orders taking over two hours.

Order Accuracy

Many reviews highlighted problems with incorrect orders, including missing items and sandwiches made wrong.

Customer Service

While some customers praised the friendliness of staff, others experienced rude service and poor handling of complaints, leading to dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some enjoyed the sandwiches, others reported issues with freshness and preparation.

Management Concerns

Several reviews pointed to poor management practices, including prioritizing online orders over in-store customers and inadequate staffing during busy times.
  • MH
    Matthew Humes
    3 days ago
    1.0
    Interesting experience I think the guys name was saw ? I was in line the other night and the line was going so slow not realizing this gentleman was sexually harassing the woman in front of me clearly, the employees of this company are very different….
  • TM
    Trent Manning
    Feb 3, 2026
    2.0
    Made an order online and scheduled it for 11:45am. (Order was pre scheduled at 7:48am) At 11:50am, I made my way to the drop off location at my office and nothing had arrived. I waited a few minutes and had to get back to work. I checked again before calling at around 12:20pm. The order was there, but the order instructions were not followed which unfortunately for me is inedible due to dietary restrictions. I called the store and was greeted by a very kind gentleman. He unfortunately didn’t mention his name, but helped me in any way he could. I opted for a credit on the food because of time restrictions. He mentioned he would try to get a redelivery plus credit but the manager disapproved the redelivery. The only positive about this experience was the extremely kind man I spoke with. I likely will not be using the credit as I won’t be reordering from JJs.
  • LA
    Lauren Alexander
    Jan 29, 2026
    5.0
    Placed an order for pickup and it truly was the best Jimmy John’s sandwich I’ve ever had. Whoever made the veggie sub today should be studied for making the perfect sandwich.
  • LP
    Lacey Potter
    Jan 15, 2026
    5.0
    Great customer care!
  • RR
    Remix
    Nov 25, 2025
    4.0
    Great food but the fact they ask for a tip when you come in to make a order is outrageous makes no sense

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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