Delivery Issues
Numerous customers reported long wait times for delivery, often exceeding the promised 'freaky fast' service, with some orders taking over two hours.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including missing items and sandwiches made wrong.
Customer Service
While some customers praised the friendliness of staff, others experienced rude service and poor handling of complaints, leading to dissatisfaction.
Food Quality
Feedback on food quality was mixed; while some enjoyed the sandwiches, others reported issues with freshness and preparation.
Management Concerns
Several reviews pointed to poor management practices, including prioritizing online orders over in-store customers and inadequate staffing during busy times.