Graeter's Ice Cream

4.7
431 reviews

About

Ice Cream ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires appointmentNot available

Location

Graeter's Ice Cream
6255 Metro Pl, Dublin, OH
43017, United States

Hours

Reviews

4.7
395 reviews
5 stars
321
4 stars
54
3 stars
8
2 stars
5
1 star
7

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and accommodating staff, highlighting their attentiveness to allergies and overall helpfulness.

Ice Cream Quality

The ice cream received high marks for its delicious flavors and generous portions, with several customers calling it the best they've ever had.

Pricing Concerns

Some customers felt the prices were high for the amount served, with a few mentioning better value at other ice cream shops.

Cleanliness and Atmosphere

The shop was frequently noted for its cleanliness and pleasant atmosphere, making it a nice place to enjoy ice cream.

Inconsistent Experiences

A few reviews mentioned negative experiences related to service speed and product availability, indicating some inconsistency in customer experiences.
  • AA
    Ayman S Abouneama
    Aug 2, 2025
    1.0
    Workers are so racists, they simply discriminat customers based on color .. they didn't take my order until I shouted after waiting for them speaking none related order/business discussion for 5 minutes with a white girl. Once I shouted the cashier took my order and the continued talking to the girl.
  • MM
    Monica Mathers
    Jun 17, 2021
    5.0
    Great customer service and absolutely delicious ice cream. Highly recommend. Will definitely be coming back.
  • DP
    Drew Powers
    Sep 28, 2020
    5.0
    Can't go wrong here. Great experience everytime. This is a great shop if you love a creamy ice cream and if you love chunks of chocolate.
  • SW
    Steven Wilson
    Aug 21, 2017
    4.0
    They were super busy, but the line went super fast! Great service, but they actually got my cone wrong. They gave me butterscotch instead of salted caramel chip. I just didn't realize until I got through the entire thing with no chocolate since caramel and butterscotch are similar flavors.
  • JM
    Joel Max
    Jun 6, 2017
    5.0
    Cheese Crown might be my favorite ice cream ever.

Frequently Asked Questions About Graeter's Ice Cream

What types of ice cream does Graeter's Ice Cream offer?

Graeter's Ice Cream produces small-batch French Pot ice cream, known for its rich flavors loved nationwide.

What are Graeter's Ice Cream Dublin store hours?

The store is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday through Saturday from 11:00 AM to 11:00 PM.