Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Many customers praised the friendly and accommodating staff, highlighting their attentiveness to allergies and overall helpfulness.
Ice Cream Quality
The ice cream received high marks for its delicious flavors and generous portions, with several customers calling it the best they've ever had.
Pricing Concerns
Some customers felt the prices were high for the amount served, with a few mentioning better value at other ice cream shops.
Cleanliness and Atmosphere
The shop was frequently noted for its cleanliness and pleasant atmosphere, making it a nice place to enjoy ice cream.
Inconsistent Experiences
A few reviews mentioned negative experiences related to service speed and product availability, indicating some inconsistency in customer experiences.
AA
Ayman S Abouneama
Aug 2, 2025
1.0
Workers are so racists, they simply discriminat customers based on color .. they didn't take my order until I shouted after waiting for them speaking none related order/business discussion for 5 minutes with a white girl. Once I shouted the cashier took my order and the continued talking to the girl.
MM
Monica Mathers
Jun 17, 2021
5.0
Great customer service and absolutely delicious ice cream. Highly recommend. Will definitely be coming back.
DP
Drew Powers
Sep 28, 2020
5.0
Can't go wrong here. Great experience everytime. This is a great shop if you love a creamy ice cream and if you love chunks of chocolate.
SW
Steven Wilson
Aug 21, 2017
4.0
They were super busy, but the line went super fast! Great service, but they actually got my cone wrong. They gave me butterscotch instead of salted caramel chip. I just didn't realize until I got through the entire thing with no chocolate since caramel and butterscotch are similar flavors.