Brand Certified
Donatos Pizza
3.6(365 reviews)
Certified by Donatos Pizza • Mar 01, 2026
Business Details
6810 Perimeter Loop Rd, Dublin, OH
43017, United States
Certified by Donatos Pizza • Mar 01, 2026
(614) 659-0797
Certified by Donatos Pizza • Mar 01, 2026
https://www.donatos.com
Certified by Donatos Pizza • Mar 01, 2026
About
Certified by Donatos Pizza • Mar 01, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Certified by Donatos Pizza • Mar 01, 2026
Hours
Certified by Donatos Pizza • Mar 01, 2026
Reviews
3.6
365 reviews
5 stars
157
4 stars
77
3 stars
35
2 stars
29
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, unresponsive staff, and issues with order accuracy.
Delivery Problems
Many reviews highlighted significant delays in delivery, with some orders arriving cold or not at all.
Food Quality
While some customers enjoyed the pizza, there were consistent complaints about the quality being inconsistent, including undercooked or poorly prepared items.
Customer Support
Customers expressed frustration with the lack of effective communication and support from management and customer service.
- MMMatthewFeb 3, 20261.0Donatos was my favorite twenty years ago. The quality in the last five to ten years has been pretty awful. Like a person with amnesia, I forget the bad times and order a pizza from this store once a year. This year, I paid $42 for a large single topping, an individual pizza, and an Oreo inspired dessert that I knew would be trash. Sometimes you need some trash. The price included a 15% tip and 5$ service charge. I ordered four hours ahead for a five o’clock delivery because I wanted the food delivered at a specific time. When five o’clock rolled around, I got a link from DoorDash with delivery updates. I got to watch in real time as a DoorDash driver stopped at other restaurants to get other orders for other people. I then got to watch him stop at all the neighborhoods around me making deliveries with my order in the backseat of his car. I got my order around 5:35. Nice guy, deserved the extra few bucks. I did not want my food delivered by DoorDash 35 minutes late. There was no mention of DoorDash when I ordered in donatos website. Pizza was cold and average. My Oreo dessert trash had no Oreo on it and as little icing as physically possible. Using DoorDash and not being able to ensure timely and accurate delivery is the responsibility of Donatos, not the driver.
- EDElias DunbarJan 10, 20261.0Poor service. No buddy greeted me! 1/10/26
- AMAlison McCarrieDec 21, 20251.0If I could give zero stars I would. I feel absolutely horrible for the few children left alone trying to handle the influx of orders that the customers NEVER EVEN RECEIVED. Waited for over an hour and a half for our orders, and we never even got them. WHERE IS A MANAGER?!? Us, as well as 15+ people were waiting for an hour plus for orders that were not only coming out wrong, but were also just never made. This is absolutely ridiculous and something needs to be done.
- JEJ EDec 21, 20251.0Ordered 3 pizza and 2 subs at 6:04 p.m and received at 8:15 p.m. I got the 3 pizza cold and did not receive my 2 subs and donatos doesn't answer phone! Horrible experience...
- KJKendal JurasekDec 21, 20251.0NEVER.GO.TO.THIS.LOCATION.
Frequently Asked Questions About Donatos Pizza
What makes Donatos Pizza's pizza unique?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, offering a distinctive pizza experience.
What are the operating hours of Donatos Pizza in Dublin, Ohio?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
Does Donatos Pizza offer delivery and pickup options?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Where is Donatos Pizza located?
Donatos Pizza is located at 6810 Perimeter Loop Rd, Dublin, Ohio, 43017, United States.
How can I order from Donatos Pizza online?
You can order online via their website at https://www.donatos.com or through their app available on iOS and Android.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Donatos Pizza in Dublin?
You can contact Donatos Pizza by phone at +1 614-659-0797 or via email at st0162@donatos.com.
Are there any nearby dining options to Donatos Pizza?
Nearby dining options include Aladdin's Eatery (Mediterranean), Cafe China (Chinese), McDonald's (fast food), Chipotle Mexican Grill (Mexican), and Crumbl - Dublin (desserts).
What nearby services can customers use before or after visiting Donatos Pizza?
Customers can visit nearby services such as Bauer & Nemcik Family Dentists for dental care, Chase Bank or KeyBank for financial services, or Elements Massage spa for relaxation.
Are there convenient transit or retail options near Donatos Pizza?
Yes, Giant Eagle retail store is nearby for shopping, and gas stations like BP and GetGo offer convenience and fuel, making it easy to stop by Donatos Pizza during errands.
Brand Certified Facts from Donatos Pizza
Donatos Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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