Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
3.6
363 reviews
5 stars
156
4 stars
77
3 stars
35
2 stars
29
1 star
66
What are people saying?
AI-generated from recent customer reviews
Order Fulfillment
Numerous customers reported issues with orders being late, incomplete, or not delivered at all.
Customer Service
Feedback indicates poor customer service, including unresponsive staff and rude interactions.
Food Quality
While some customers enjoyed the pizza, many noted inconsistencies in food quality, including undercooked items and incorrect orders.
Operational Efficiency
Customers experienced long wait times and disorganization, particularly during busy periods.
- EDElias Dunbar2 days ago1.0Poor service. No buddy greeted me! 1/10/26
- AMAlison McCarrieDec 21, 20251.0If I could give zero stars I would. I feel absolutely horrible for the few children left alone trying to handle the influx of orders that the customers NEVER EVEN RECEIVED. Waited for over an hour and a half for our orders, and we never even got them. WHERE IS A MANAGER?!? Us, as well as 15+ people were waiting for an hour plus for orders that were not only coming out wrong, but were also just never made. This is absolutely ridiculous and something needs to be done.
- JEJ EDec 21, 20251.0Ordered 3 pizza and 2 subs at 6:04 p.m and received at 8:15 p.m. I got the 3 pizza cold and did not receive my 2 subs and donatos doesn't answer phone! Horrible experience...
- KJKendal JurasekDec 21, 20251.0NEVER.GO.TO.THIS.LOCATION.
- MNMitch NoggleNov 7, 20251.0The pickup times they quote are consistently incorrect. You show up 10 after the quoted time and. It’s still not ready then you get sent to the back of the line to wait another 20 minutes. Pizza isn’t great either. Rushed and smashed to the top of the box, sauce on the outside of the box. The drive thru option the only nice thing. But I’ve had enough of these experiences ✌️
Frequently Asked Questions About Donatos Pizza
What makes Donatos Pizza's pizza unique?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, offering a distinctive pizza experience.
What are the operating hours of Donatos Pizza in Dublin, Ohio?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
Does Donatos Pizza offer delivery and pickup options?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Where is Donatos Pizza located?
Donatos Pizza is located at 6810 Perimeter Loop Rd, Dublin, Ohio, 43017, United States.
How can I order from Donatos Pizza online?
You can order online via their website at https://www.donatos.com or through their app available on iOS and Android.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Donatos Pizza in Dublin?
You can contact Donatos Pizza by phone at +1 614-659-0797 or via email at st0162@donatos.com.
Are there any nearby dining options to Donatos Pizza?
Nearby dining options include Aladdin's Eatery (Mediterranean), Cafe China (Chinese), McDonald's (fast food), Chipotle Mexican Grill (Mexican), and Crumbl - Dublin (desserts).
What nearby services can customers use before or after visiting Donatos Pizza?
Customers can visit nearby services such as Bauer & Nemcik Family Dentists for dental care, Chase Bank or KeyBank for financial services, or Elements Massage spa for relaxation.
Are there convenient transit or retail options near Donatos Pizza?
Yes, Giant Eagle retail store is nearby for shopping, and gas stations like BP and GetGo offer convenience and fuel, making it easy to stop by Donatos Pizza during errands.