Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
927 reviews
5 stars
432
4 stars
265
3 stars
113
2 stars
39
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and lack of acknowledgment.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others received overcooked or incorrect orders.
Cleanliness
Several reviews mentioned dirty seating areas and a need for overall cleanliness improvements.
Temperature Issues
Multiple customers noted uncomfortable dining temperatures, with complaints about the restaurant being too cold.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
- KFKappa Kappa Gamma FraternityNov 10, 20252.0Restaurant was 66 degrees inside (tested with phone). So eating was miserable. The chicken sandwich was overcooked.
- DCDaniel CurrierOct 31, 20255.0Arby’s roast beef is delicious! Josh, Scott and Chelsea are amazing and very friendly and welcoming. All my food is always served hot and the staff is friendly. Crinkle fries are the best.
- AWAnn WeindelOct 20, 20253.0So, not the best Arby's I've had. The roast beef had pieces that resembled beef jerky. I made the mistake of trying the beef gyro--wont do that again. The beef nuggets were really terrible but they were free. To be fair, I think they're probably always terrible. That's likely not exclusive to this restaurant. Arby's does a handful of things well typically--roast beef, turkey, chicken sandwiches, fish--but a lot of things are pretty bad as the standard. I'll never try their chicken nuggets (or whatever they're calling them) again.
- SASarah AkinsOct 2, 20255.0Craptastic day, decided to finally eat at 10pm, dangerous I'm aware. WHOEVER is working there tonight, you've made my day ok. You cant order sauce thru door dash however much to my wonderful surprise I have any sauce I'd like, so thank you for caring just enough to toss those in🫶🏻
- KLKristen LassiterSep 30, 20251.0My mother and I stopped by there today to grab lunch. Wanted to go inside and sit down to eat, so we could chill and chat. All the workers were around my age (52). Not one of 'em acknowledged me or my mom. I could see they were kinda busy, but a quick, "Sorry for the delay; we'll get your order in a minute--thanks!" or something to that effect. I don't mind waiting some, but dang, look at us and acknowledge our existence. No one ever came to the register. We were completely ignored. No one even looked our way; heads down, everyone seemed grim. I know fast food/customer service isn't fun--been there--but just as a human, have common sense and courtesy to do a quick hello and let us know we're not wasting our time standing there for ten minutes. We ended up finding a Chinese restaurant to grab lunch, and got acknowledged within seconds, and fed within the same amount of time we stood waiting at Arby's--lol. PS--I did give them three stars on other stuff, because I was there a long time ago, and food was good.