Panera Bread

Reviews

• MC

  Milk and Cookies

  Apr 20, 2026
  1.0
  Horrid. Every single time I come here, the order is wrong. Shame on me, I guess. Needless to say, this was my last straw... we ordered a four-pack of cookies, a sandwich, a half sandwich, and a new salad stuffer. The pack of four was missing a cookie so we only had three, the sandwich had the wrong kind of bread, the half sandwich was more like a quarter sandwich, and the salad stuffer was literally just a salad. Quite literally, nothing was correct. This place would be worth more if it were bulldozed to the ground and used as an undeveloped field of grass and wildflowers. Whatever you do, for the love of all that is holy, do NOT go here. I would sooner recommend any other restaurant on this street than Panera. If you enjoy watered-down beverages, sticky floors, lumpy booths, poor service, and not getting the food you ordered, you can't get here fast enough!
• ZB

  Zander Bailey

  Apr 19, 2026
  2.0
  Food was good but took 20 minutes to get it. They got our order wrong and they were out of bread.
• IW

  Isabelle Wong

  Apr 19, 2026
  1.0
  Completely horrible service. If I place an online order at 11 am when it says they’re in stock, I expect it to be in stock when I get there to pick it up. Didn’t even give me the correct change for my refund, was off by $6.
• KK

  Kristina Kroeger

  Apr 11, 2026
  2.0
  Had a gift card to use, came inside, no one working counter. Kiosk self serve. Prices very high. Ordered 2 sandwiches with $25 gift card and had to put another $.78 on a credit card. No instructions on what happens next, long wait. While waiting the kitchen staff were is a loud inappropriate conversation about all the men that tried to pick him up at the gay bar. How “ sweaty” he was… etc. in full voice loud enough to carry out to the dining area. Not an appetizing experience for those eating I’m sure. Never ate at a Panera and would never choose it again. Sandwich not great.
• BM

  Beth Magness

  Mar 30, 2026
  2.0
  We placed an online order for pick up in the drive thru. First when we tried to place the order they were out of baguettes and pretty much every other kind of bread except sour dough. After my son got the order and returned home we discovered we were missing a drink and bread bowl. Additionally, the potato soup I got was very watery, I could have gotten a bears creek potato soup packet at Kroger and made much creamier soup. I only placed an order because I had rewards that were expiring, but it’s not worth it if you have to go back up to get the correct items and the food is poor quality. I will strongly consider going to McAllisters across the street after this experience.

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