Arby's

3.7
844 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5680 Harrison Ave, Dent, OH
45248, United States

Hours

Reviews

3.7
844 reviews
5 stars
318
4 stars
233
3 stars
129
2 stars
60
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Inconsistency in food quality was noted, with some customers receiving cold or improperly prepared items.

Staff Performance

While some reviews praised friendly and helpful staff, others highlighted rudeness and inefficiency among employees.

Cleanliness

Mixed feedback on cleanliness, with some customers noting improvements while others found the restaurant lacking.

Menu Availability

Several customers mentioned that the restaurant often runs out of popular menu items.
  • RL
    Randy Lytes
    5 days ago
    2.0
    My order was incorrect. I asked for arby sauce with I love by the way and got none. Also I got the wrong fry size. I asked for Medium but got small.
  • DW
    David Westrich
    Oct 11, 2025
    1.0
    Got a turkey bacon ranch, lots of bread not much turkey or bacon. Terrible
  • SS
    Scott Smith
    Sep 8, 2025
    4.0
    It's Arby's
  • MW
    Mari Walton
    Aug 8, 2025
    1.0
    Drive thru had 4 cars inline went inside there was no one waiting in line. Stood in there for 10 minutes no one said one word to me. Just straight ignored. If you want good customer service don't go here.
  • JF
    John Fischer
    Oct 20, 2016
    3.0
    They have taken the "fast " out of fast food .